Operations Administrator

entrust IT; Ravensden; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

28 days annual leave

Bank Holidays included

Competitive salary

Benefits

Job summary

entrust IT is seeking an Operations Administrator to support a busy UK-wide team. You will schedule engineers and resources, manage certifications and passes, and liaise with clients to resolve queries while supporting fleet administration.

The role requires proven admin experience, excellent organisation and a can-do attitude within a collaborative team. A driving licence is essential and DBS clearance will be needed. 28 days leave and competitive pay offered.

Qualifications

• Proven experience in an administrative role.
• Excellent organisational and time-management skills.
• Strong written and verbal communication skills.
• A genuine passion for quality and customer service.
• The ability to work effectively as part of a busy team.
• GCSE Maths and English at Grade A*-C, or equivalent.
• A full, clean UK Driving Licence.
• The ability to successfully complete an Enhanced DBS check.
• Experience of operational administration, or a CIPD Level 3 qualification/membership, would be an advantage.

Responsibilities

• Schedule engineers, people and resources across jobs and sites.
• Organise certifications, access passes, accommodation and expenses for UK-wide teams.
• Liaise directly with clients to answer queries and coordinate engineer activity.
• Support the management and administration of the company vehicle fleet.
• Coordinate and administer subcontractors.
• Work closely with the Compliance Team to ensure people and projects operate safely.
• Manage scheduled maintenance and reactive repairs for CCTV and access control customers.
• Provide day-to-day administrative support to the Operations Manager and wider team.

Skills

Administrative experience

Organisational skills

Communication skills

Customer service

Teamwork

Attention to detail

Education

GCSE Maths and English (A*-C)

UK Driving Licence

Enhanced DBS check

CIPD Level 3 (advantage)

Job description

Salary: £30,000 - 35,000 per year

Requirements

• Proven experience in an administrative role
• Excellent organisational and time-management skills
• Strong written and verbal communication skills
• A genuine passion for quality and customer service
• The ability to work effectively as part of a busy team
• GCSE Maths and English at Grade A*-C, or equivalent
• A full, clean UK Driving Licence
• The ability to successfully complete an Enhanced DBS check
• Experience of operational administration, or a CIPD Level 3 qualification/membership, would be an advantage

Responsibilities

• Schedule engineers, people and resources across jobs and sites
• Organise certifications, access passes, accommodation and expenses for UK-wide teams
• Liaise directly with clients to answer queries and coordinate engineer activity
• Support the management and administration of the company vehicle fleet
• Coordinate and administer subcontractors
• Work closely with the Compliance Team to ensure people and projects operate safely
• Manage scheduled maintenance and reactive repairs for CCTV and access control customers
• Provide day-to-day administrative support to the Operations Manager and wider team

Technologies

• Support

More:

We are a growing and innovative technology business based in Bedford, delivering structured cabling, electrical, WiFi, CCTV and access control solutions across the UK. This is a varied, fast-paced Operations Administrator role within a collaborative team environment, offering genuine responsibility, 28 days annual leave including Bank Holidays, and a salary of £30,000-£35,000 plus benefits.