Operations Administrator

Nicholas Associates Group Limited; Liverpool; Sur place; GBP 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

24 days annual leave

Life Assurance Scheme

Employee Assistance Programme

Free on-site parking

20% corporate discount at LifeStyles

Regular social events

Résumé du poste

Nicholas Associates Group Limited is looking for an Operations Coordinator/Administrator in Liverpool. This role involves coordinating inspections, managing customer communications, and ensuring efficient service delivery within the maritime and logistics sector.

The ideal candidate will have administration experience and strong communication skills, along with a proactive attitude. The position offers a competitive salary of £26,000 and generous benefits.

Qualifications

• Previous administration or customer service experience.
• Experience within maritime, shipping, or logistics environments.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple tasks and priorities.
• Confidence using computer systems and databases.

Responsabilités

• Coordinate inspections, weighing, sampling and associated activities.
• Manage inspection appointments from instruction through to completion.
• Liaise with customers, inspectors, and internal stakeholders.
• Produce and process reports and certificates accurately.
• Maintain and update databases and internal systems.
• Build and maintain strong customer relationships.
• Deliver a consistently high level of customer service.

Connaissances

Administration

Customer service

Organizational skills

Communication skills

Proactive attitude

Description du poste

Operations Co-Ordinator / Administrator

Location: Liverpool
Salary: £26,000
Hours: Monday to Friday, 37.5 hours per week
Office-based

Build Your Career Within Maritime, Shipping & Logistics

Are you looking for a long-term career opportunity within the maritime, shipping and logistics sector?
We are recruiting for an Inspections / Operations Co-Ordinator to join a well-established and growing business based in Liverpool. This opportunity would suit someone with administration, customer service, shipping, logistics, freight forwarding, supply chain or maritime experience who is looking to develop their career within a supportive and professional environment.

This is a varied and rewarding role where you will play a key part in coordinating inspections, managing customer communications, overseeing important documentation and ensuring services are delivered efficiently and to the highest standards.

The Role

Working closely with operational teams, customers and inspectors, you will be responsible for coordinating inspection activities, processing reports and certificates, maintaining accurate records and providing exceptional customer service throughout the inspection process.

Key Responsibilities

• Coordinate inspections, weighing, sampling and associated activities.
• Manage inspection appointments from instruction through to completion.
• Liaise with customers, inspectors and internal stakeholders.
• Produce and process reports and certificates accurately.
• Maintain and update databases and internal systems.
• Build and maintain strong customer relationships.
• Deliver a consistently high level of customer service.
• Support operational and quality improvement initiatives.

About You

To be successful in this role, you will have:

• Previous administration, coordination or customer service experience.
• Experience within maritime, shipping, logistics, freight forwarding, transport, supply chain or a similar operational environment.
• Excellent organisational skills and strong attention to detail.
• The ability to manage multiple tasks and priorities simultaneously.
• Strong communication skills and a professional approach.
• Confidence using computer systems and databases.
• A proactive attitude and willingness to learn.
• A genuine desire to develop and build a long-term career within a growing business.
• A full UK Driving Licence - Up to 6 Points

What Is On Offer?

• £26,000 salary.
• Monday to Friday working pattern.
• 24 days annual leave plus Bank Holidays.
• Additional holidays awarded with length of service.
• Life Assurance Scheme (4x annual salary).
• Employee Assistance Programme available 24/7.
• On-site Mental Health First Aiders.
• Free annual flu jabs.
• Free on-site parking.
• 20% corporate discount at LifeStyles Gyms.
• Regular social and team events.

This is an excellent opportunity for an ambitious and motivated individual who is looking to establish a successful long-term career within the maritime, shipping and logistics sector while working for a company that genuinely invests in its people and their development.

Please note this role does not offer sponsorship.

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.