Operations Administrator

Page Personnel; Leighton Buzzard; On-site; GBP 30,000 - 34,000; Full time

Job summary

Page Personnel in Leighton Buzzard, England is seeking an Operations Administrator to join a stable team. The role combines customer service, coordination and admin responsibilities, with ongoing development and training.

You will log and process customer enquiries, coordinate engineer schedules, manage communications by phone and email, raise invoices, and maintain CRM records to meet KPIs and service levels. A proactive problem-solver will thrive here.

Qualifications

• Previous experience in a customer service or administrative role.

Responsibilities

• Logging and processing customer enquiries and service requests accurately.

Skills

Customer service

Administration

Organisation

Communication

KPIs

Attention to detail

Tools

CRM systems

Job description

• Varied role combining customer service, coordination and admin.
• Stable, long-term opportunity with ongoing development.

About Our Client

Our client is a well-established international organisation with a strong reputation for delivering products and services across multiple sectors. Known for their collaborative culture and commitment to employee development, they offer excellent training, long-term career progression, and the opportunity to be part of a growing and successful team.

Job Description

• Logging and processing customer enquiries and service requests accurately.
• Coordinating engineer schedules and service activities.
• Managing customer communications via telephone and email.
• Producing quotations and processing service-related documentation.
• Raising invoices and credit notes.
• Maintaining accurate customer records within CRM systems.
• Maintain accurate records of service requests, customer interactions, and completed tasks.
• Ensure timely communication with customers regarding service updates or changes.

The Successful Applicant

A successful Operations Administrator should have:

• Previous experience in a customer service or administrative role.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Experience working to KPIs, service levels or deadlines.
• A proactive approach to problem solving.

What's on Offer

• A competitive salary of £30,000-£34,000, dependent on the level of experience.

Operations Administrator Leighton Buzzard, England