Operations Administrator

Finlay Jude Associates Ltd; Kettering; On-site; GBP 25,000 - 35,000; Full time

Job summary

Finlay Jude Associates Ltd is looking for an MU Operations Administrator based in Kettering, UK. The role involves coordinating multi-utility service connections and supporting operational teams with scheduling and administrative tasks. Key responsibilities include managing service call-offs, coordinating works, and liaising with site personnel. Ideal candidates should have experience in utilities administration, strong organizational and communication skills, and proficiency in Microsoft Office. This is a fast-paced role requiring multitasking abilities.

Qualifications

• Previous experience within utilities, multi-utility or operations administration.
• Understanding of DNO procedures and utility working practices.
• Ability to manage multiple tasks and work to deadlines in a fast-paced environment.

Responsibilities

• Arrange and manage multi-utility service call-offs for new connections.
• Coordinate electricity jointing works and site meter installations.
• Liaise with site teams, supervisors, and network operators to coordinate works.

Skills

Organizational skills

Communication skills

IT skills (Microsoft Office)

Job description

MU Operations Administrator

Finlay Jude Associates are recruiting for an MU Operations Administrator on behalf of a client within the utilities sector. This role will support the operational team in coordinating multi-utility service connections across a number of sites, ensuring works are scheduled efficiently and all administrative processes are completed accurately.

The successful candidate will play a key role in supporting the delivery of utility services including gas, electricity, water and fibre by liaising with internal teams, network operators and site personnel.

Key Responsibilities

• Arrange and manage multi-utility service call-offs for new connections
• Coordinate electricity jointing works and site meter installations
• Issue site notifications and manage operational queries
• Prepare and maintain service job packs including drawings and commissioning documentation
• Liaise with site teams, supervisors and network operators to coordinate works and resolve issues
• Manage fibre portal activity and schedule associated works
• Raise day works for aborted visits and track corrective actions where required
• Produce weekly whereabouts reporting for gas and electricity works
• Support operational and planning meetings when required
• Assist with the monitoring of planned vs completed works

Requirements

• Previous experience within utilities, multi‑utility or operations administration
• Understanding of DNO procedures and utility working practices
• Strong organisational and communication skills
• Ability to manage multiple tasks and work to deadlines in a fast‑paced environment
• Good IT skills including Microsoft Office

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and abilities to perform the duties of the job.

Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.