Operations Administrator

Adalah Recruitment; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

Adalah Recruitment is supporting a Park Royal client with a fixed, permanent Operations Administrator role. The role covers sales and operations administration, compliance support, and service/hire coordination in a busy environment.

Ideal candidates are highly organised, able to juggle priorities, and comfortable working across multiple departments. On-site, Monday to Friday, Park Royal, London.

Qualifications

• Minimum administration, office-support experience in a busy environment.
• Proficient with Microsoft Outlook, Word and Excel.
• Strong planning, organisation and prioritisation abilities.
• Excellent attention to detail and record-keeping.”
• Clear written and verbal communication and ability to work both independently and as part of a team.
• Able to manage competing deadlines in a fast-paced setting.

Responsibilities

• Operations and sales administration: review orders, monitor stock, raise POs and liaise with suppliers.
• Compliance support: maintain procedures, monitor quality and safety standards.
• Service administration: coordinate service/repair equipment bookings and manage records.
• Hire coordination: assist with fleet availability, orders and courier arrangements.

Skills

Office administration

MS Outlook

MS Word

MS Excel

Project planning

Attention to detail

Communication skills

Independent working

Deadline management

Education

Business administration qualification

Experience in purchasing/stock/logistics support

Compliance frameworks exposure

ERP or workflow systems experience

UK driving licence

Tools

ERP systems

Accounting software

Project management tools

Job description

Operations Administrator

Location: Park Royal, London
Salary: £30,000-£35,000 per annum
Contract: Permanent
Working arrangement: Fully onsite, Monday to Friday

The opportunity

Adalah Recruitment is supporting an established technical services business in Park Royal with the appointment of an Operations Administrator.

This is a varied position supporting several areas of the operation, including sales administration, purchasing, service and repair coordination, equipment hire, compliance and general office administration.

You'll suit this role if you are organised, comfortable managing several priorities and enjoy working across different departments in a busy operational environment.

Key responsibilities

Operations and sales administration

• Review sales orders for accuracy, compliance and stock requirements.
• Monitor stock levels and help identify replenishment requirements.
• Raise supplier purchase orders and maintain accurate records.
• Liaise with suppliers regarding availability, orders and agreed service levels.
• Coordinate with sales, logistics and engineering teams to help orders progress smoothly.
• Support the review and evaluation of existing and prospective suppliers.
• Assist with travel arrangements, courier bookings, record management and general administration.
• Respond professionally to telephone and email enquiries.

Compliance support

• Assist with maintaining company policies, procedures and compliance records.
• Help monitor adherence to quality, environmental, health and safety, information-security and operational standards.
• Carry out administrative checks to ensure agreed procedures are followed.
• Maintain records relating to relevant industry accreditations and supplier documentation.
• Support operational projects and process-improvement activity when required.

Service administration

• Help coordinate the booking-in and booking-out of service and repair equipment.
• Monitor the service inbox and respond to routine enquiries.
• Follow up outstanding quotations, repair updates and supplier information.
• Create and update sales orders before internal quality checks.
• Maintain Excel reports and customer records accurately.

Hire coordination

• Help coordinate equipment-hire orders with logistics and engineering teams.
• Complete administrative and quality checks on incoming and outgoing orders.
• Support the management and availability of the hire fleet.
• Maintain accurate electronic records and documentation.
• Arrange courier collections and follow up unsuccessful or delayed collections.
• Monitor stock levels and assist with the shared hire inbox.

What we're looking for

Essential

• Previous administration, office-management or operational-support experience.
• Confident working knowledge of Microsoft Outlook, Word and Excel.
• Strong planning, organisation and prioritisation skills.
• Excellent attention to detail and accurate record-keeping.
• Clear written and verbal communication skills.
• Ability to work independently and collaboratively.
• Comfortable managing competing deadlines in a fast-paced environment.
• Process-driven approach with a practical, positive attitude.
• Good literacy and numeracy skills.
• Willingness to complete the required DBS and five-year background screening.

Desirable

• A business, administration or related qualification.
• Experience supporting purchasing, stock, logistics, service or equipment-hire processes.
• Exposure to quality, health and safety or other compliance frameworks.
• Experience using ERP, accounting, project-management or workflow systems.
• Previous involvement in projects or process improvements.
• A full UK driving licence.

Additional information

This is a permanent, fully onsite position based in Park Royal, working Monday to Friday. Applicants must be able to commute reliably to the workplace.

Occasional additional flexibility may be required during particularly busy operational periods and will be discussed during the recruitment process.