Operations Administrator

Runwood Homes Ltd; Essex; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Paid holiday

Pension

Blue Light Card

Employee Assistance

Induction and training

Career progression

On-site parking

Job summary

Runwood Homes Ltd in Essex is seeking an Operations Administrator to join our busy Head Office. You will support managers and homes by handling confidential information, coordinating communications, and delivering accurate data for monthly analysis.

You will be proficient with Microsoft Office, possess excellent organisational and communication skills, and be capable of handling sensitive information with discretion.

Qualifications

• Proficient with Microsoft Office suite (Outlook, Word, Excel).
• Strong communication and organisational skills are essential.
• Able to manage multiple tasks with attention to detail.

Responsibilities

• Checking and sending confidential information to regulators and key stakeholders.
• Exhibits polite and professional communication via phone and email.
• Collating and distribution of information following company guidelines at all times.
• Collecting data and preparing monthly analysis for the senior team.
• Supporting Home Managers with day-to-day enquiries.
• Managing Directors' diaries and arranging meetings, ensuring invites are sent in a timely manner.
• Greet and support visitors to the office.
• Booking travel and accommodation.
• Dealing with sensitive information in a professional caring manner.
• General office duties

Skills

Microsoft Office

Communication

Organisation

Job description

Operations Administrator

Shift Patterns: Monday to Friday, 9am - 5pm

About the role:

As an Operations Administrator, you will play a key part in the success of Runwood Homes. Based at our busy Head Office, our Operations Administrators work behind the scenes to help keep our services running smoothly, delivering a high level of customer service and support to our managers and homes.

Key responsibilities:

• Checking and sending confidential information to relevant regulators and key stakeholders
• Exhibits polite and professional communication via phone and email
• Collating and distribution of information following company guidelines at all time
• Collecting data and preparing monthly analysis for the senior team
• Supporting Home Managers with day to day enquiries
• Managing Directors' diaries and arranging meetings, ensuring invites are sent in a timely manner
• Greet and support visitors to the office
• Booking travel and accommodation
• Dealing with sensitive information in a professional caring manner
• General office duties

Benefits of working with Runwood Homes:

• 28 days Paid Holiday
• Pension Scheme
• Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
• Employee Assistance Scheme that is also available to immediate family members
• Comprehensive induction and ongoing, paid training
• Opportunities to progress your career within the company
• Free, on-site parking

About you:

The successful Operations Administrator will be competent in using the Microsoft packages, with proven experience working in an office environment. We require our Operations Administrators to have excellent communication and organisation skills, with outstanding attention to detail.

About Runwood Homes:

Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of 57 homes across England. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.

At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.

As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.