Operations Administrator

Cummins Mellor; Blackburn; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Group Pension Scheme

Death in Service

Income Protection

Healthcare Cashplan

Health assessment

YuLife benefits

Birthday lunches

Social events

Job summary

Cummins Mellor is partnering with a well-established asset finance business in Blackburn to recruit an Operations Administrator for the Payout team.

You will process payouts, prioritise requests, sign transactions, dispatch welcome packs and ensure documentation is accurate, deadlines are met and KPIs achieved.

The role offers hybrid working after training, a salary of £27,600 and a strong benefits package including pension, income protection, healthcare and regular team events.

Qualifications

• Previous administration experience.
• Excellent attention to detail and accuracy.
• Strong organisational and time‑management skills.
• Ability to prioritise and meet tight deadlines.
• Excellent written and verbal communication.
• Confident communication over the phone and in writing.
• Calm and focused under pressure.
• Professional approach.

Responsibilities

• Processing payouts in line with defined criteria and checks.
• Prioritising payout requests to ensure timely processing.
• Signing payout transactions within delegated authority.
• Dispatching welcome packs to customers.
• Recording sign-off documentation on the internal system.
• Collaborating with other administration teams to support workflows.
• Working with the Payout Manager/Team Leader to maintain a positive team environment.
• Delivering on deadlines, quality standards and KPIs.

Skills

Administration experience

Attention to detail

Organisational skills

Time management

Communication skills

Team collaboration

Pressure handling

Job description

Permanent | Full-time| Blackburn | Hybrid offered, after training

Are you an organised and detail-focused administrator looking for an opportunity to develop your career within a professional financial services environment?

Our client is a well-established and growing business within the asset finance sector, and they are looking for an Operations Administrator to join their Payout team.

This is an excellent opportunity for someone with previous administration experience who enjoys working to deadlines, takes pride in accuracy and would like to develop their knowledge of the financial services and asset finance industry.

The Role

Working as part of the Payout team, you will play an important role in ensuring transactions are processed accurately, efficiently and within agreed timescales.

Your responsibilities will include:

• Processing payouts in line with defined criteria, procedures and required checks
• Prioritising payout requests to ensure transactions are managed promptly and effectively
• Signing transactions for payout within delegated authority
• Dispatching welcome packs to customers
• Ensuring all relevant sign-off documentation is accurately recorded on the internal system
• Working closely with colleagues across other administration teams to support workflows
• Working closely with the Payout Manager/Team Leader to contribute to a positive and collaborative team environment
• Taking responsibility for ensuring deadlines, quality standards and KPIs are consistently achieved

The role offers the opportunity to build a strong understanding of the asset finance industry, including its products, commercial considerations, financial decision-making, asset classifications and supplier approval processes.

About You

We are looking for someone who is naturally organised, commercially aware and takes real pride in getting things right.

You will ideally have:

• Previous experience within an administration-based role
• Excellent attention to detail and a high level of accuracy
• Strong organisational and time‑management skills
• The ability to prioritise and work effectively to tight deadlines
• Excellent written and verbal communication skills
• Confidence communicating both over the telephone and in writing
• The ability to remain calm and focused when working under pressure
• A confident, ambitious and professional approach

Experience within financial services or asset finance would be beneficial, but a strong administration background and the right attitude to learning are key. The role is designed to provide further development across areas including commercial understanding, financial decision-making, relationship building and the full payout process.

What's in it for you?

Alongside a salary of £27,600, you'll have access to a strong benefits package, including:

• Company Group Personal Pension Scheme
• Death in Service benefit equivalent to 4 x basic salary
• Income Protection
• Employee Benefits Scheme offering discounts across leading retailers, leisure and lifestyle brands
• Healthcare Cashplan, including cashback on dental and optical care
• Access to a health assessment
• YuLife wellbeing and employee benefits
• Birthday lunches
• Regular social events and team celebrations

Why this role?

This is a great opportunity to join a supportive team where you can develop your administration career while gaining valuable experience within the asset finance industry.

If you're an organised administrator who enjoys working in a fast‑paced environment, has excellent attention to detail and is keen to build a long‑term career, we'd love to hear from you.