Operations Administrative Assistant

Crane Worldwide Logistics; Manchester; On-site; GBP 26,000 - 38,000; Full time

Job summary

Crane Worldwide Logistics, a global freight forwarder, is seeking an administrative and operational support professional for our Manchester region. You will assist regional freight operations teams, handle data entry, system administration, and support reporting and dashboards using Excel.

Strong attention to detail, excellent written and verbal communication, and the ability to produce executive-quality reports are essential to help optimize day-to-day activities across locations.

Qualifications

• Advanced Excel skills and data management required.
• Attention to detail and accuracy in records.
• Strong communication, both written and verbal.
• Experience producing reports and dashboards for management.
• Familiarity with standard administrative practices and software.

Responsibilities

• Provides administrative and operational support to regional freight operations teams across assigned locations.
• Supports day-to-day freight operations activities, including data entry, system administration and follow-up with internal teams and external partners.
• Prepares, updates, and distributes regional operations reports, dashboards, and performance summaries as required.
• Uses advanced Microsoft Excel skills to maintain and analyse data, including formulas, pivot tables, lookups, data validation, filters, and formatting to support operational reporting and decision-making.
• Maintains accurate operational records and assists with the review, reconciliation, and quality checking of freight-related data.

Skills

Excel

Data entry

Reporting

Documentation

Communication

Job description

Description

Crane Worldwide Logistics is a leader in supply chain solutions with 150+ locations across 36 countries, providing services that address our clients' logistics challenges.

As a full-service global freight forwarder and contract logistics provider, we help our clients manage the warehouse and transportation needs of their supply chain so they can focus on their business.

This role provides administrative and operational support to regional freight operations teams, ensuring the smooth coordination of day-to-day activities across assigned locations. The position supports operational reporting, data management, system administration, and follow-up with internal teams and external partners, using strong Microsoft Excel skills to maintain accurate records, analyse freight-related data, and support effective decision-making.

Essential Job Funcations:

• Provides administrative and operational support to regional freight operations teams across assigned locations.

• Supports day-to-day freight operations activities, including data entry, system administration and follow-up with internal teams and external partners.

• Prepares, updates, and distributes regional operations reports, dashboards, and performance summaries as required.

• Uses advanced Microsoft Excel skills to maintain and analyse data, including formulas, pivot tables, lookups, data validation, filters, and formatting to support operational reporting and decision-making.

• Maintains accurate operational records and assists with the review, reconciliation, and quality checking of freight-related data.

• Other duties as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

• Talking, hearing and using hands to operate computer equipment

• Vision abilities required by this job include close vision and the ability to adjust focus

Other Skills/Abilities:

• Advanced Excell.

• Strong attention to detail.

• Excellent interpersonal, verbal and written communication, planning and organizational skills

• Extensive knowledge of standard administrative practices, software applications and satisfaction survey software.

• Ability to manage and produce executive quality reports

Certifications and Licences:

• Professional certification may be required in some areas.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Recruitment Agency Policy

At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.

Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement.

We appreciate your cooperation in respecting this policy.