Operations Administration Support

Confidential; Bury St Edmunds; On-site; GBP 27,000 - 29,000; Full time

Job summary

Confidential, based near Bury St Edmunds, is seeking an organised administrator to support day-to-day operations, communications, scheduling and reporting. This full-time, permanent, office-based role promises variety and the chance to become a key member of a busy team.

Responsibilities include coordinating projects, liaising with customers and suppliers, arranging deliveries, maintaining records and CRM data, and contributing to quality and safety processes. Apply to join a growing company.

Qualifications

• Experience in administration, operations support, coordination, or customer service.
• Excellent attention to detail and strong organisational skills.
• Proactive, independent worker with good communication.

Responsibilities

• Coordinate projects, schedules and operational activities to ensure smooth service delivery.
• Liaise with customers, suppliers and internal teams to manage enquiries and project requirements.
• Arrange deliveries, bookings and logistics as required.
• Maintain accurate records, databases and CRM systems.
• Prepare and manage operational documentation and reports.
• Support stock control, ordering and resource planning activities.
• Manage shared inboxes and provide timely responses to enquiries.
• Raise quotations and provide after-sales support where required.
• Assist with compliance, quality and health & safety administration/processes.
• Handle manufacturer claims and related documentation.
• Provide general administrative support to the wider operations team.
• Participate in internal / external meetings as requested.

Skills

Administration experience

Organisational skills

Multitasking

Communication skills

MS Office

Job description

Administrator
Near Bury St Edmunds
Full-time, Monday to Friday
£27,000 to £29,000 DOE
Permanent
Office based

We are recruiting on behalf of our client, a growing and well-established business based in Bury St Edmunds. They are seeking an organised and proactive individual to support day-to-day operations, customer communication, scheduling, and administration. This is a varied role offering the opportunity to become a key part of a busy team.

Key Responsibilities

• Coordinate projects, schedules, and operational activities to ensure smooth service delivery
• Liaise with customers, suppliers, and internal teams to manage enquiries and project requirements
• Arrange deliveries, bookings and logistics as required
• Maintain accurate records, databases, and CRM systems
• Prepare and manage operational documentation and reports
• Support stock control, ordering, and resource planning activities
• Manage shared inboxes and provide timely responses to enquiries
• Raise quotations and provide after-sales support where required
• Assist with compliance, quality, and health & safety administration/processes
• Handle manufacturer claims and all related documentation
• Provide general administrative support to the wider operations team
• Participate in internal / external meetings as requested

Requirements

• Previous experience within administration, operations support, coordination, or customer service
• Strong organisational skills with excellent attention to detail
• Ability to manage multiple priorities and meet deadlines
• Confident communication skills, both written and verbal
• Proactive and able to work independently using initiative
• Comfortable working with systems, databases, and Microsoft Office packages
• Strong problem-solving skills and a positive, team-focused attitude
• Reliable, adaptable, and eager to contribute to a busy and supportive environment