Operations& Administration Coordinator

Action Together; Manchester; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave+bank holidays

Flexible & hybrid working

Contributory pension scheme

Learning & development opportunities

Impact on Manchester children & young‑

Job summary

Young Manchester is seeking an organised and proactive Operations & Administration Coordinator to support the smooth day-to-day running of the charity. The role sits at the heart of the organisation, providing coordination and admin support across operations, finance, people, governance and executive administration.

This is an excellent opportunity to develop a career in charity operations, administration, and organisational development within a values-led organisation offering flexible/hybrid

Qualifications

• Experience in administrative, coordination, or business support roles.
• Experience maintaining records, systems or databases.
• Experience organising meetings, events or activities.
• Experience using Microsoft Office and Microsoft 365 applications.

Responsibilities

• Coordinate day-to-day operations and administration to support colleagues, members and partners.
• Manage records, databases and information to keep systems accessible and up to date.
• Coordinate meetings, events and activities; support logistics and communications.
• Provide admin support for projects, programmes and organisational initiatives.

Skills

Organisational skills

Detail oriented

Time management

Communication

IT literacy

Confidentiality

Teamwork

Learning agility

Tools

Microsoft 365

Outlook

Word/Excel

SharePoint/Teams

Job description

Young Manchester is looking for an organised, proactive and detail-oriented Operations & Administration Coordinator to support the smooth day-to-day running of the organisation.

This role sits at the heart of the charity, providing coordination and administrative support across operations, finance, people, governance and executive administration. Working closely with colleagues across the organisation, the postholder will help ensure systems, processes and records are maintained effectively, enabling the wider team to focus on creating positive outcomes for children and young people across Manchester.

This is an excellent opportunity for someone looking to develop a career in charity operations, administration, business support or organisational development within a supportive and values-led organisation.

What We Offer

• 25 days annual leave plus bank holidays
• Flexible and hybrid working arrangements
• Contributory pension scheme
• Commitment to learning and development
• Opportunity to contribute to improving outcomes for children and young people across Manchester

Main Duties and Responsibilities

Operations & Administration

• Help coordinate the smooth day-to-day running of Young Manchester, ensuring colleagues, members and partners receive excellent support.
• Manage organisational systems, records and databases, ensuring information is accurate, accessible and up to date.
• Coordinate meetings, events and organisational activities, supporting logistics, communications and administration.
• Provide administrative support for projects, programmes and organisational initiatives across the organisation.
• Respond to enquiries and act as a welcoming first point of contact for a range of stakeholders.
• Prepare documents, reports, presentations and other resources to support the work of the organisation.

Executive & Governance Support

• Support the CEO, Senior Leadership Team, Board and Committees with high-quality administration and coordination.
• Organise meetings and events, prepare agendas and papers, and ensure actions are recorded and followed up.
• Take accurate meeting notes and maintain governance records, documentation and organisational files.
• Support the preparation of reports, presentations and organisational documents.

Finance & People Support

Working alongside the Finance Officer and wider team:

• Support finance processes including invoices, expenses, purchasing and financial record keeping.
• Assist with recruitment, onboarding and induction processes, helping to create a positive colleague experience.
• Maintain staff records, compliance documentation and organisational systems accurately and confidentially.
• Support DBS, safeguarding, training and other organisational compliance processes.
• Assist with routine enquiries relating to finance, HR and organisational administration, directing more complex matters appropriately.

General Responsibilities

• Promote and uphold Young Manchester's vision, values and culture.
• Work collaboratively with colleagues, members and partners.
• Contribute to a positive, inclusive and supportive working environment.
• Comply with organisational policies and procedures, including safeguarding, health and safety, data protection and equality policies.
• Undertake any other duties appropriate to the level and purpose of the role.

Person Specification

• Experience in an administrative, coordination, customer service or business support role.
• Experience maintaining records, systems or databases.
• Experience organising meetings, events or activities.
• Experience using Microsoft Office and Microsoft 365 applications.

Knowledge & Skills

• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Good written and verbal communication skills.
• Ability to manage competing priorities and meet deadlines.
• Strong IT skills, including Outlook, Word, Excel, Teams and SharePoint.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to work independently and as part of a team.
• Willingness to learn new systems and processes.

Personal Attributes

• Professional and reliable.
• Positive and proactive approach.
• Well organised and methodical.
• Flexible and adaptable.
• Committed to equality, diversity and inclusion.
• Committed to Young Manchester's values and mission.
• Experience working within the charity, community, education or public sector.
• Experience supporting finance administration.
• Experience supporting recruitment, onboarding or HR administration.
• Experience using systems such as Xero, Dext, Salesforce or similar databases.
• Experience supporting Boards, Committees or governance processes.
• Understanding of GDPR and data management requirements.
• Understanding of safeguarding responsibilities within a youth-focused organisation.

Key information

• Locations: Hybrid, Manchester
• Role Type: Fixed term
• Working Hours: Full-Time

• Closing Time: 23:59
• Anticipated Interview Date: Monday, October 12, 2026 - 13:00
• Contact Name: James O'Farrell
• Employee Benefits: 35-hour working week25 days annual leave plus bank holidaysFlexible and hybrid working arrangementsContributory pension schemeCommitment to learning and developmentOpportunity to contribute to improving outcomes for children and young people across Manchester
• Would You Consider A Job Share For The Role?: Yes