Operations & Admin Team Lead - Budget & People

European Bank for Reconstruction and Development; Greater London; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Hybrid workplace

Competitive benefits

Job summary

European Bank for Reconstruction and Development is seeking an Associate Team Lead, OSM, to oversee a small team ensuring high-standard administration and front-office support across the MD’s office and 150 staff overall.

You will coordinate workload, budgeting, change activity support, and develop processes to deliver accurate, timely services while fostering a collaborative, multi-cultural environment.

Qualifications

• Relevant qualification in administration management will be a plus.
• Proven success in managing and motivating a budget and administration delivery team; coaching to maximise developing levels of experience and expertise.
• Excellent organisational and strong supervisory skills.
• Excellent time management and prioritising skills.
• Self-motivated with the ability to prioritise and multitask.
• Ability to operate in an environment with changing priorities and build relationships across a multi-cultural context.

Responsibilities

• Select and allocate administrative staff to ensure workload balance.
• Oversee workload and performance of secretarial staff; conduct performance assessments.
• Liaise with HR on staff-related issues and development.
• Lead and train staff to maintain high service delivery standards.
• Manage the OSM budget and related financial processes.
• Coordinate travel, diary management and executive support for the MD.
• Prepare team documents, presentations and briefing notes; ensure deadlines are met.
• Support onboarding/leaving processes for 30–50 staff per year.
• Drive process improvements to enhance efficiency across the admin team.

Skills

Budget management

Staff supervision

Time management

Prioritisation

Multitasking

Communication

Interpersonal skills

English proficiency

Leadership

Education

Administration management qualification

Tools

Tableau

Office 365

SAP

Microsoft Outlook

Word

Excel

PowerPoint

Job description

European Bank for Reconstruction and Development is seeking an Associate Team Lead, OSM, to oversee a small team ensuring high-standard administration and front-office support across the MD’s office and 150 staff overall.

You will coordinate workload, budgeting, change activity support, and develop processes to deliver accurate, timely services while fostering a collaborative, multi-cultural environment.