Operations Admin Coordinator

DP World; Coventry; On-site; GBP 22,000 - 30,000; Full time

Job summary

DP World in Coventry is seeking an organised Administrator to join the Operations team. You will support day-to-day admin, data entry, document management, and handle customer and stakeholder queries with accuracy and professionalism.

The role requires attention to detail, strong communication, and the ability to manage multiple tasks while maintaining confidentiality. You will work closely with Admin and Warehouse teams to ensure smooth site operations.

Qualifications

• Experience in an office administration or similar role.
• Proficiency with Microsoft Office and computer systems.
• Excellent attention to detail and accurate record-keeping.
• Strong written and verbal communication with customers, colleagues and stakeholders.
• Fluency in English (written and spoken).
• Good organisational skills and ability to handle multiple tasks.
• Ability to work independently and meet deadlines.
• Problem-solving mindset and collaborative approach across teams.

Responsibilities

• Handle customer queries professionally and escalate issues as needed.
• Gather information from various sources and present clear, accurate information to internal/external customers.
• Carry out data entry, updates, and submission on relevant systems.
• Inspect proof of delivery documents for accuracy and completeness.
• Maintain and update internal systems and records.
• Monitor and respond to incoming emails within agreed timescales.
• Provide general admin support to Admin and Warehouse teams.
• Collaborate with colleagues across the business to support operational requirements.
• Prioritise multiple tasks to meet deadlines and protect confidentiality.

Skills

Office administration

Microsoft Office

Attention to detail

Communication skills

Fluent English

Organisational skills

Work independently

Problem solving

Team collaboration

Confidentiality

Tools

Microsoft Office

Job description

DP World in Coventry is seeking an organised Administrator to join the Operations team. You will support day-to-day admin, data entry, document management, and handle customer and stakeholder queries with accuracy and professionalism.

The role requires attention to detail, strong communication, and the ability to manage multiple tasks while maintaining confidentiality. You will work closely with Admin and Warehouse teams to ensure smooth site operations.