Operational Team Manager - Newcastle

Vita Health Group Limited; Newcastle upon Tyne; Hybrid; GBP 31,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Career progression opportunities

Job summary

Vita Health Group Limited in Newcastle upon Tyne is seeking an Operational Team Manager for the Talking Therapies service. You will report to the Deputy Operational Lead and oversee day-to-day operations, line manage clinicians, and ensure efficient service delivery.

The role requires experience in line management within multi-disciplinary settings, policy development, and strong data analysis using Power BI. A CIM/ILM qualification and budgeting experience are desirable.

Qualifications

• Experience providing line management to teams.
• Experience working in multi-disciplinary settings.
• Experience generating policies and procedural working practices.
• Strong familiarity with Power BI for data analysis.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee day-to-day operations of the Talking Therapies service.
• Line manage clinicians including performance management and development.
• Ensure clinical practice meets service delivery objectives.
• Coordinate staff and resources to achieve service goals and performance targets.

Skills

Line management

Multi-disciplinary teams

Policy development

Power BI

Communication skills

CIM/ILM qualification

Budget management

Mental health experience

Education

CIM/ILM qualification

Tools

Power BI

Job description

The following content displays a map of the jobs location - Newcastle Upon Tyne / Hybrid

£30,600 - £35,700 full time equivalent depending on skills and experience

Working Hours:

37.5 hours per week

Location:

Newcastle Upon Tyne / Hybrid

Closing Date:

11/10/2026

Job Category:

Non Clinical

Region / Division:

Newcastle Upon Tyne

Job Introduction

We have a great opportunity for an Operational Team Manager to join our Newcastle Talking Therapies service.

You will be reporting to the Deputy Operational Lead or Operational Lead in Newcastle. The Operational Team Manager is responsible for managing the day-to-day operations of the Talking Therapies service.

You will also be responsible for the line management of a team of clinicians, including performance management, professional development, and ensuring effective clinical practice to meet service delivery objectives.

This role involves overseeing service delivery, coordinating staff and resources, and ensuring operational efficiency to meet service goals and performance targets.

The role also requires building and maintaining effective working relationships with internal stakeholders and external partners to support the service's objectives.

Skills and experience:

• Experience of line management provision to teams
• Experience working within multi-disciplinary settings
• Experience generating policies and procedural working practises
• Strong familiarity of using PowerBi for data analysis
• Ability to work individually or within a team and foster good working relationships
• Excellent verbal and written communication skills
• Charted Management Institute Qualification / Institute of Leadership and Management
• Experience of budget management
• Experience working in mental health and/or employment within related fields

Please note this is a fixed term role for 12 months.

About Us

As part of Spire Healthcare, we’re proud to build on a legacy of improving lives for over 30 years and continue to deliver primary care physical and mental health services accessed through the NHS, via employer-funded care and at our network of private clinics.

Working here

We are an award-winning employer regularly recognised at industry events and our latest employee survey revealed the top reasons for working here as:

• Supportive teams and managers
• A positive and inclusive culture
• Strong well-being and mental health support
• Trust, autonomy and flexibility

We invest in your growth with frequent career progression opportunities and development initiatives including mentoring, secondments, management training and regular clinical CPD webinars. You will enjoy a competitive salary, flexible working options and a comprehensive benefits package – further details here Careers - Vita Health Group

Equality Diversity & Inclusion

We are proud to be an equal opportunities employer dedicated to creating a workplace where everyone feels valued and supported. We actively support a range of initiatives including:

• Positive action through Ethnicity and Gender Matters initiatives

If you need any adjustments or assistance during the recruitment process we will be happy to help - please get in touch at [e-mail]

Additional information

All applicants must be legally entitled to work in the UK and subject to a DBS check at offer stage.

Your application data is handled securely in accordance to UK GDPR guidelines.

We may close jobs to new applications earlier than original stated closing date.