Operational Team Manager

Vita Health Group; Newcastle upon Tyne; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Supportive teams and managers

Positive and inclusive culture

Well-being and mental health support

Trust, autonomy and flexibility

Job summary

Vita Health Group is seeking an Operational Team Manager for the Newcastle Talking Therapies service. You will report to the Deputy Operational Lead and oversee day-to-day operations, line-manage clinicians, and ensure high-quality clinical practice to meet service targets.

The role requires coordinating staff and resources while building strong internal and external relationships. You will contribute to performance management and professional development, with a focus on operational efficiency,

Qualifications

• Experience providing line management to teams.
• Experience working in multidisciplinary settings.
• Experience generating policies and procedural practises.
• Strong familiarity with Power BI for data analysis.
• Excellent verbal and written communication skills.

Responsibilities

• Manage day-to-day operations of the Talking Therapies service.
• Line-manage a team of clinicians, including performance management and development.
• Ensure effective clinical practice to meet service delivery objectives.
• Oversee service delivery, coordinating staff and resources for operational efficiency.
• Build and maintain relationships with internal stakeholders and external partners.
• Support achievement of service goals and performance targets.

Skills

Line management

Multidisciplinary collaboration

Policy development

Power BI

Communication

Education

CMI/ILM qualification (Desirable)

Job description

We have a great opportunity for an Operational Team Manager to join our Newcastle Talking Therapies service. You will be reporting to the Deputy Operational Lead or Operational Lead in Newcastle. The Operational Team Manager is responsible for managing the day-to-day operations of the Talking Therapies service. You will also be responsible for the line management of a team of clinicians, including performance management, professional development, and ensuring effective clinical practice to meet service delivery objectives. This role involves overseeing service delivery, coordinating staff and resources, and ensuring operational efficiency to meet service goals and performance targets. The role also requires building and maintaining effective working relationships with internal stakeholders and external partners to support the service's objectives.

Essential

• Experience of line management provision to teams
• Experience working within multi-disciplinary settings
• Experience generating policies and procedural working practises
• Strong familiarity of using PowerBi for data analysis
• Ability to work individually or within a team and foster good working relationships
• Excellent verbal and written communication skills

Desirable

• Charted Management Institute Qualification / Institute of Leadership and Management
• Experience of budget management
• Experience working in mental health and/or employment within related fields

As part of Spire Healthcare, we're proud to build on a legacy of improving lives for over 30 years and continue to deliver primary care physical and mental health services accessed through the NHS, via employer-funded care and at our network of private clinics. We are an award-winning employer regularly recognised at industry events and our latest employee survey revealed the top reasons for working here as:

Benefits and Culture

• Supportive teams and managers
• A positive and inclusive culture
• Strong well-being and mental health support
• Trust, autonomy and flexibility

We invest in your growth with frequent career progression opportunities and development initiatives including mentoring, secondments, management training and regular clinical CPD webinars. You will enjoy a competitive salary, flexible working options and a comprehensive benefits package - further details here Careers - Vita Health Group Equality Diversity & Inclusion We are proud to be an equal opportunities employer dedicated to creating a workplace where everyone feels valued and supported. We actively support a range of initiatives including:

Employer Initiatives & EDI Commitments

• Disability Confident Leader
• Positive action through Ethnicity and Gender Matters initiatives
• Employer with Heart and Mindful Employer status
• Menopause Friendly accreditation

Learn more about our EDI commitments here Equality, Diversity & Inclusion - Vita Health Group.