Operational Manager

Greater Manchester Mental Health; Manchester; On-site; GBP 58,000 - 65,000; Full time

Benefits offered by this job

Visa sponsorship

Annual leave 27–33 days

Training and development opportunities

Job summary

Greater Manchester Mental Health Foundation Trust is advertising a permanent, full-time Operational Manager role in the South and Central West Manchester Directorate. You will lead community mental health services across CMHT, Neighbourhood Teams and Recovery Pathways, driving high-quality care and service development.

The post holder will manage teams, budgets and HR processes, working with the MDT and senior leadership to implement policies and improvements while fulfilling Bronze

Qualifications

• Our leadership experience within mental health is essential.
• Ability to manage teams, budgets and HR processes.
• Experience in applying quality standards and service improvement.

Responsibilities

• Lead delivery of efficient and effective community mental health services.
• Develop, promote and evaluate user-focused services across CMHT and recovery pathways.
• Provide leadership, staff development and performance management in a dynamic setting.
• Collaborate with MDT and senior teams to implement policies and improvements.

Skills

Senior leadership

Autonomy & organisation

Staff supervision

Quality standards

Managerial qualification

Project management

Education

Registered Nurse / SW / OT

Job description

Main area Administrative Grade NHS AfC: Band 8a Contract Permanent Hours Full time - 37.5 hours per week (predominantly 9-5 Mon - Fri, although some flexiblity. Will be expected to undertake Bronze on site / Bronze on call working (5-9pm Mon-Fri; Sat, Sun & BH 9am - 9am) on a rota basis) Job ref 437-8266169

Site Chorlton House Town Manchester Salary £57,528 - £64,750 per annum Salary period Yearly Closing 30/09/2026 23:59

Job overview

The South and Central West Manchester Directorate has an exciting opportunity for a dynamic and enthusiastic individual to apply for a permanent full-time position in the Community Care Group Senior Leadership Team as an Operational Manager,

The successful candidate will play a central role in ensuring the delivery of high-quality community based care across CMHT, Neighbourhood Teams and Recovery Pathways. You will also support and deliver on service developments in relation to the community transformation agenda.

The post holder will have responsibility for the provision of leadership and management for the delivery of efficient and effective community mental health services and will lead, develop, promote and evaluate a flexible service user focused service.

This position is currently full time and may require the post holder to travel to other sites within the directorate and other Trust locations as and when required. The post holder will also be expected to participate in the Bronze on site / on call rota.
For further details, please contact Ellen Druce, Clinical Service Manager, via Microsoft Teams or email ([e-mail])

Main duties of the job

The successful candidate will be able to demonstrate extensive clinical knowledge and leadership skills, with a clear passion for working with service users and their families and carers, as well as other key stakeholders.

You will demonstrate experience of managing a team / service, the legislative frameworks we work within, have experience of dealing with complex HR issues and managing budgets. Being able to problem solve under pressure is essential, whilst supporting staff and service users.

Working closely with the MDT and senior leadership team will be an integral part of your role.

Ensuring services work within policies and procedures and supporting service improvement will be key aspects of the role.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

1

2

3

4 – 9

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Person specification

skills & knowledge

• experience of working at a senior level within mental health
• Ability to work autonomously and organise, prioritise and monitor workload of self and teams
• Have ability and experience to supervise and lead staff by providing a supportive environment, which contains workload management, supervision, appraisals, development and training opportunities.
• Experience in setting quality standards and systems for the Service and establish ways of monitoring and evaluating the services.
• relevant managerial / leadership qualification / experience or educated to Masters level
• project management

Qualifications

• registered Nurse, SW or OT

Important Information about working for GMMH:
All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click here .

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here .

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

**Please note, this vacancy may be closed at any time if sufficient applications have been received**

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support.