Operational Team Leader - Thanet

South East Coast Ambulance Service NHS Foundation Trust; Broadstairs; On-site; GBP 42,000 - 52,000; Full time

Job summary

South East Coast Ambulance Service NHS Foundation Trust in Thanet seeks an experienced Operational Team Leader to oversee frontline teams and uphold patient care standards. The role focuses on compassionate leadership, staff welfare, and performance management.

You will lead clinical and non-clinical KPIs, support personal development, and participate in Operational Command duties during large-scale incidents, ensuring team resilience and safety.

Responsibilities

• Lead frontline teams to deliver high standards of patient care.
• Manage welfare and development of staff and review performance.
• Provide clinical and non-clinical KPI oversight and reporting.
• Perform Operational Command duties during major incidents.
• Support team through effective leadership and welfare initiatives.

Education

HCPC registration

Paramedic qualification

Job description

Job Overview

OPERATIONAL TEAM LEADER

Salary: Band 7

Locations: Thanet

About the Role

We are looking for experienced and engaged Paramedic to join our operational leadership team at Thanet. The successful applicant will be a keen problem solver, a caring individual and dedicated to providing compassionate leadership to our frontline teams.

You will have the passion and drive to support your team to deliver the highest levels of patient care and clinical safety.

Main duties of the job

We are looking for highly motivated, operationally focused HCPC registered clinicians who have a desire to develop and lead an effective operational team. This will be coupled with ensuring the delivery of clinical and non-clinical KPIs at .

Operational Team Leaders will provide a core of effective leadership, clinical and management support for their team including maintaining their welfare, supporting personal development and reviewing performance.

You will also be expected to perform Operational Command (formerly Bronze Command) duties that include large scale and major incidents.

You will act as a direct line manager for a team of operational staff providing them with support, welfare and development.

Working for our organisation

This role will require excellent communication skills, flexibility and a high degree of personal organisation to determine priorities and the ability to handle a range of issues. You will need to be an excellent problem solver, demonstrating flexibility in your approach to the changing priorities the Trust faces on a day-to-day basis.

These aforementioned attributes are integral to the role.

Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding, unless proven, relevant NHS or equivalent experience can be demonstrated.

Following the revision of current national legislation (Vaccine as a Condition of Deployment), the Trust has reviewed our requirements relating to staff uptake of the SARS‑COV‑2 (COVID-19) vaccination.

Going forward, for patient facing positions, we strongly recommend that new starters will be appropriately vaccinated unless medically exempt in order to offer greater protection against exposure to the virus for front line staff.

In line with this recommendation, if you are successful in your application for a front line post, we will seek information from you in relation to your vaccine status, including exemption status, as applicable.

Please note, all positions come with a Disclosure and Barring Service (DBS) check relevant to the post. This will either be a basic, standard, or enhanced check depending on the role. The level of check will be outlined in the conditional offer letter sent to successful applicants.

As part of the application process, you will be asked to declare any unspent/unfiltered convictions. If you are shortlisted you will then be sent a self declaration form, which must be completed prior to attending interview. For any queries relating to declarations, please contact the Recruitment Advisor listed on the vacancy.

Equality, diversity and inclusion

The Trust is passionately committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement networks, facilities and services to support staff from different backgrounds.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress towards its aim of becoming more reflective of the diversity of our community in our workforce and guarantees an interview to candidates with disability who meet the essential criteria specified. We particularly encourage applications from Black, Asian, Minority Ethnic and disabled applicants and those from other under-represented groups.

The Equality Act 2010 protects disabled people - including those with long term health conditions, learning disabilities and hidden disabilities such as dyslexia. If you tell us that you have a disability we can make reasonable adjustments to ensure that any selection processes - including the interview - are fair and equitable.

We are a committed to offering opportunities to individuals with disabilities and offer on-going support, should you be successful, with any adjustments you may need when performing your role.

Please note that we cannot employ anyone under the age of 18 years old.

The majority of our roles will include some travel between sites for business purposes. If the vacancy you’re applying for includes work related travel, you will be required to ensure that you hold and have covered the cost of suitable car insurance to support this.

Should you require an application form in an alternative format including large print or braille, please contact [e-mail] stating the vacancy reference number and we will be happy to provide this.

When completing the reference section, please include details to cover the last three years’ history.

Due to the high volume of applications at SECAmb, we regret that we will only be able to contact those applicants who are shortlisted for interview. If you have not heard from us within 10 working days of the closing date, then please assume you have not been shortlisted for interview on this particular occasion.

Please note that we contact all applicants via Trac Jobs and would advise you check your Trac Jobs account regularly.

Please be aware that the Trust reserves the right to close this vacancy early if sufficient applications are received. For this reason we recommend completing your application as early as possible.

Current employee transition

If you are a current SECAmb employee, by applying for this position, if successful you will move to the terms and conditions associated with the post. Any unsocial hours payments will be paid under the Section 2 agreement of agenda for change. Section 2 unsocial hours will need to be claimed via your monthly timesheet. More information regarding section 2 can be found in the Agenda for Change handbook and on the our dedicated Section 2 page on The Zon e.