Educator

Transformation Unit; Crawley; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

NHS pension scheme

27 days annual leave

Personal and professional development

Salary sacrifice schemes

Occupational health access

NHS discounts

Job summary

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) is seeking an Educator to join the Community Resilience department in Crawley. This role will deliver engaging educational programmes for volunteers across Kent, Surrey and Sussex, with options for full-time or part-time across divisions.

You will plan courses, assess learners, and support CPD while coordinating with partners to improve bystander CPR and community resilience. Some evenings, weekends, and travel may be required.

Qualifications

• Holds or working towards Level 3 Award in Education and Training (or equivalent)
• A Minimum of three GCSE’s or ‘O’ Level qualification, Grade C and above or the equivalent qualification including GNVQ, NVQ level 2
• Holds a level 3 Certificate in Assessing Vocational Achievement (or equivalent)

Responsibilities

• Plan and deliver training and mentoring to all grades of staff (including volunteers) and support their development.
• Act as first point of contact for candidates undertaking educational programmes and escalate concerns to the programme lead.
• Be flexible to meet volunteer/public needs, including evenings/weekends; travel across the Trust as required.

Skills

Communication skills

Listening skills

CPD

Education

Level 3 Award in Education and Training

GCSEs/O Level

Level 3 Certificate in Assessing Vocational Achievement

Job description

Main area Educator Grade NHS AfC: Band 4 Contract Permanent Hours

• Full time
• Part time
• Flexible working

18.75 hours per week (Available on full time basis (allocated two divisions) or part time (allocated to one division).) Job ref 278-CRE-0726-LH

Employer South East Coast Ambulance Service NHS Foundation Trust Employer type NHS Site Various locations in Kent, Surrey and Sussex (see job details) Town Crawley Salary £28,392 - £31,157 Unsocial hours enhancements paid as per Agenda for Change Salary period Yearly Closing 01/11/2026 23:59 Interview date 18/11/2026

NHS AfC: Band 4

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has a vision to support our staff to provide a caring, high quality and efficient urgent and emergency care service to our communities. We are rated 'Good' for care by the Care Quality Commission and while the other areas under their most recent report require improvement, our aim is to continually improve and to reach outstanding across all areas of the Trust.

Our 4,000+ workforce provide services to 4.9m people across Kent, Surrey, Sussex and North East Hampshire. We handle over 1 million calls to 999 and 1 million calls to NHS 111 every year. More information regarding our services and locations can be found on our website.

Job overview

An exciting opportunity has arisen for a part-time or full-time appointment as an Educator working within the Community Resiliencedepartment at SECAmb. The department is seeking to embed educational support for volunteers within the three geographical divisions of Kent, Surrey and Sussex, with a 0.5 whole time equivalent (WTE) in each. The post will therefore suit an individual who wishes to work part time within one of the divisions, or full time whilst supporting two divisions – note that post-holders will work as part of a team to ensure volunteers across the Trust are supported, and therefore may also work outside their allocated division(s) as needed. The portfolio includes Community First Responders, Chaplains, our four Retirement Associations, Community Guardians and Public Access Defibrillators (PAD). There will also be involvement in providing education and support to members of the public, particularly regarding Basic Life Support / CPR training and Automated External Defibrillator familiarisation. Reporting to the Community Resilience Manager, you’ll be immersed in all areas of work in this fast-paced and focused department.

Main duties of the job

The post holder will plan and facilitate the delivery of training and mentoring to all grades of staff (including volunteers) and support individual staff with their development as necessary. To do this, they will ensure their own competency by maintaining the necessary standards defined by the Trust.

This role will include acting as the first point of contact for candidates undertaking educational programmes being delivered; and escalating any concerns to the responsible programme lead for the programme being delivered.

You will need a flexible approach to meet the needs and demands of volunteers and the public, which at times will include working evenings and weekends in agreement with your line manager. You may also need to travel across the Trust (business expenses paid in line with Trust policy).

Working for our organisation

• Option to join NHS pension scheme
• A minimum 27 days' holiday each year, increasing after 5 years’ service.
• Personal and professional development and training opportunities.
• Salary Sacrifice schemes for cars or push bikes.
• Access to occupational health and counselling services.
• Access to NHS discounts, offering NHS employees a range of money-saving deals.

Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.

Detailed job description and main responsibilities

This is an exciting opportunity to help equip volunteers and their wider communities with the confidence and skills to save lives. As part of our Community Resilience team, you will deliver engaging educational programmes to our network of volunteers to ensure they have the skills and confidence needed to undertake their roles. Programmes included induction courses for new volunteers, mandatory training and annual updates to volunteers already in post, and a programme of Continuing Professional Development and support training to maintain interest and support personal development.

Alongside commitments to our volunteers, you will deliver training such as CPR familiarisation and other educational programmes to members of the public to support the Trust’s aim of creating resilient communities who are confident to save lives.

Through coaching, mentoring and quality assurance, you will help ensure volunteers are confident, well supported and able to deliver high-quality care in emergency situations. You will support non-patient-facing volunteers with delivering courses to the public, and ensure they are empowered to deliver consistently high quality education.

Working across a variety of community settings, you will plan and deliver training sessions, assess learners, provide constructive feedback and ensure every course is delivered to a consistently high standard. You will work closely with colleagues and external partners to coordinate training activity, maintain course logistics and continually improve the quality of our educational programmes. As a positive role model, you will champion best practice, encourage continuous learning and play an important role in helping to increase bystander CPR rates and strengthen community resilience across the South East.

Person specification

Qualifications

• Holds or working towards Level 3 Award in Education and Training (or equivalent)
• A Minimum of three GCSE’s or ‘O’ Level qualification, Grade C and above or the equivalent qualification including GNVQ, NVQ level 2
• Holds a level 3 Certificate in Assessing Vocational Achievement (or equivalent)

Knowledge and Experience

• Basic knowledge of the underpinning theory of teaching practice
• Good understanding of the ambulance service and education environment
• Experience of delivering clinical training programmes.

Skills

• Excellent communication and listening skills.
• A commitment to and evidence of Continuous Professional Development.

Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding, unless proven, relevant NHS or equivalent experience can be demonstrated.

Following the revision of current national legislation (Vaccine as a Condition of Deployment), the Trust has reviewed our requirements relating to staff uptake of the SARS-COV-2 (COVID-19) vaccination.

Going forward, for patient facing positions, we strongly recommend that new starters will be appropriately vaccinated unless medically exempt in order to offer greater protection against exposure to the virus for front line staff.

In line with this recommendation, if you are successful in your application for a front line post, we will seek information from you in relation to your vaccine status, including exemption status, as applicable.

Please note, all positions come with a Disclosure and Barring Service (DBS) check relevant to the post. This will either be a basic, standard, or enhanced check depending on the role. The level of check will be outlined in the conditional offer letter sent to successful applicants.

As part of the application process, you will be asked to declare any unspent/unfiltered convictions. If you are shortlisted you will then be sent a self declaration form, which must be completed prior to attending interview. for any queries relating to declarations, please contact the Recruitment Advisor listed on the vacancy.

The Trust is passionately committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement networks, facilities and services to support staff from different backgrounds.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress towards its aim of becoming more reflective of the diversity of our community in our workforce and guarantees an interview to candidates with disability who meet the essential criteria specified. We particularly encourage applications from Black, Asian, Minority Ethnic and disabled applicants and those from other under-represented groups.

The Equality Act 2010 protects disabled people - including those with long term health conditions, learning disabilities and hidden disabilities such as dyslexia. If you tell us that you have a disability we can make reasonable adjustments to ensure that any selection processes - including the interview - are fair and equitable.

We are a committed to offering opportunities to individuals with disabilities and offer on-going support, should you be successful, with any adjustments you may need when performing your role.

Please note that under our Trust policies, we’re unable to employ anyone under the age of 18 years old.

The majority of our roles will include some travel between sites for business purposes. If the vacancy you’re applying for includes work related travel, you will be required to ensure that you hold and have covered the cost of suitable car insurance to support this.

If you are a current SECAmb employee, by applying for this position, if successful you will move to the terms and conditions associated with the post. Any unsocial hours payments will be paid under the Section 2 agreement of agenda for change. Section 2 unsocial hours will need to be claimed via your monthly timesheet. More information regarding section 2 can be found in the Agenda for Change handbook and on the our dedicatedSection 2 page on The Zon e.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.