Prison Custody Officer - Growth, Training & Flexible Shifts

Serco; Doncaster; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Pension

Health benefits

Shift meals

Training program

Career progression

Discounts

Job summary

Serco is hiring Prison Custody Officers at HMP Doncaster. Starting salary £28,187 per annum, rising to £29,271 after 12 months and £33,337 after 3 years of service, with potential overtime bringing the monthly total to about £37,800.

Join a full-time, 40-hour week with 4 shifts on average. You'll receive a comprehensive 10-week training course and ongoing support as you progress through our PCO portfolio or apprenticeship.

Qualifications

• Experience in customer service or related roles.
• Proven communication and teamwork abilities.
• Willingness to complete a 10-week training course and ongoing development.

Responsibilities

• Supervise prisoners in prison wing activities.
• Oversee work and education programmes and encourage participation.
• Manage operational matters such as headcounts and security processes.
• Support prisoners at risk of self-harm.

Skills

Strong communication

Teamwork

Resilience

Patience

Time management

De-escalation

Job description

Serco is hiring Prison Custody Officers at HMP Doncaster. Starting salary £28,187 per annum, rising to £29,271 after 12 months and £33,337 after 3 years of service, with potential overtime bringing the monthly total to about £37,800.

Join a full-time, 40-hour week with 4 shifts on average. You'll receive a comprehensive 10-week training course and ongoing support as you progress through our PCO portfolio or apprenticeship.