Operational Support Administrator

HSS ProService; Manchester; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

Healthcare Cashback Plan

Hybrid working

Free onsite gym

Training and development opportunities

Holiday Buy

Discounts and cashback through perks

Job summary

HSS Training in Trafford Park is hiring an Operational Support Administrator for a part‑time role (Wed–Fri, 8:00–16:30), onsite. You’ll help keep operations moving for trainers, customers and suppliers, take ownership, solve problems and improve processes.

Your day will include handling paperwork orders, generating shipping labels, monitoring stock, raising purchase orders, updating the team tracker, archiving files, data entry and daily picking and packing.

Qualifications

• Excellent organisational and attention to detail skills.
• Experience with administrative tasks.
• Problem solving ability.
• Experience with multiple IT systems including Excel.
• Willingness to complete full manual handling training in line with role.

Responsibilities

• Receive and fulfil paperwork orders from Trainers and to facilitate course delivery.
• Receive and fulfil paperwork orders from customers for a range of re-sale items.
• Generating shipping labels.
• Monitor and record stock levels for future courses.
• Raise accurate purchase order numbers.
• Keep team excel tracker up to date with relevant information.
• Archiving and filing paperwork from completed courses.
• Data entry through keeping records up to date.
• Loading, preparing & lifting products as part of daily picking and packing responsibilities.

Skills

Organisational skills

Attention to detail

Problem solving

Manual handling

Tools

Excel

Job description

A typical day as a Operational Support Administrator

No two days look exactly the same here, and that’s part of what makes it work.

As a Operational Support Administrator, you’ll play a key part in keeping things moving for our customers, suppliers and The Pros around you. You’ll take ownership, solve problems properly, and work with people across the business to make things simpler, faster and better.

You’ll be trusted to get stuck in, make decisions, and see things through.

This is a part time role, working Wednesday - Friday 8am - 4:30pm, fully onsite in our office in Trafford Park.

What you’ll be doing

• Receive and fulfil paperwork orders from Trainers and to facilitate course delivery


• Receive and fulfil paperwork orders from customers for a range of re-sale items


• Generating shipping labels


• Monitor and record stock levels for future courses


• Raise accurate purchase order numbers


• Keep team excel tracker up to date with relevant information


• Archiving and filing paperwork from completed courses


• Data entry through keeping records up to date


• Loading, preparing & lifting products as part of daily picking and packing responsibilities.

What you’ll bring

We’re looking for someone who knows how to get things done and works well with others to make it happen.

You don’t need to tick every single box, but you’ll likely bring:

• Excellent organisational and attention to detail skills


• Experience of administrative tasks


• Problem solving ability


• Experience with multiple IT systems including Excel


• Willingness to complete full manual handling training in line with role

Most importantly, you’ll bring the mindset of a Pro:

• You take ownership


• You communicate clearly


• You work collaboratively


• You look for better ways to do things
• You see things through properly

What you’ll get back

25 days holiday plus bank holidays

Healthcare Cashback Plan with money back on things like dentists, opticians and sports massages

Flexible and hybrid working

Free onsite gym at head office

Training and development opportunities to keep growing your skills and career

Discounts and cashback through our perks platform

Flexible benefits including Holiday Buy

What it’s like here

Whether you’re passionate about helping people learn, solving technical problems, or delivering great customer service, a career with HSS Training offers a supportive environment, real opportunity, and meaningful work.

HSS Training continues to set the benchmark for excellence in technical health and safety training across the UK and Ireland. As a specialist division within the HSS ProService Group, we deliver over 400 industry-recognised courses, including bespoke programmes tailored to meet the evolving needs of our customers.

At HSS Training, we’re committed to empowering colleagues to thrive every single day and creating a rewarding place to forge a career. Our culture is dynamic, inclusive, and rooted in teamwork.

A Supportive Culture

We believe that every individual should feel valued, respected, and rewarded for the hard work they put into our business. Our colleagues are more engaged than the national average, and that’s something we’re proud of.

Culture & Values

Our core values shape how we work, collaborate, and grow together. Every day, we strive to make HSS Training better - for our teams, our customers, and our communities.

Different Perspectives, One Platform

We’re not all the same, and that’s what makes us stronger.

Great ideas come from different people, different experiences and different ways of thinking.

Whether you’re starting out, changing careers or looking for your next move, if you’ve got the skills and the drive, we want to hear from you.

We’re on it. Together.
Always making it better.