Operational Solutions Lead - Systems & Change (Travel)

Culina; Ullesthorpe; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Annual leave

Company bonus

Pension scheme

Life assurance

Wellness program

Eye care

Job summary

Culina Group is seeking an Operational Solutions Support Lead to drive delivery of operational systems and continuous improvement across our Chilled network. You will work with Operations, CI, Projects, IT and site stakeholders to implement solutions, embed best practices, and ensure adoption of new processes.

The role emphasizes strong change-management, UAT governance, and proactive problem solving, with regular travel to sites and a focus on improving efficiency and performance across

Qualifications

• Experience in warehousing, logistics or supply chain operations.
• Strong stakeholder management and communication skills.
• Experience leading or supporting operational systems implementations and business change projects.

Responsibilities

• Act as the key contact for operational systems and solutions across multiple sites.
• Support operational change projects, system implementations, and process improvements.
• Lead and coordinate User Acceptance Testing (UAT) activities and governance.
• Build strong relationships with Operations, IT, CI, and Project teams to ensure successful delivery of initiatives.
• Drive standardisation, compliance, and best practice across the network.
• Support site teams with operational challenges, system issues, and performance improvement activities.
• Deliver training, coaching, and support to end users and operational teams.
• Monitor project risks, issues, and implementation progress, ensuring solutions are embedded successfully.
• Identify opportunities to simplify processes, improve efficiency, and enhance operational performance.

Skills

Stakeholder management

UAT governance

Change management

Continuous improvement

Training and coaching

Problem solving

Job description

Culina Group is seeking an Operational Solutions Support Lead to drive delivery of operational systems and continuous improvement across our Chilled network. You will work with Operations, CI, Projects, IT and site stakeholders to implement solutions, embed best practices, and ensure adoption of new processes.

The role emphasizes strong change-management, UAT governance, and proactive problem solving, with regular travel to sites and a focus on improving efficiency and performance across