Operational Risk Specialist

Wipro

Bath

On-site

GBP 45,000 - 70,000

Full time

14 days+

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Job summary

An established industry player seeks a proactive Talent Acquisition Lead to enhance risk management within their operations. This role is pivotal in supporting the design of a first-line risk function and ensuring compliance with regulatory standards. You will work closely with senior leaders, fostering a strong risk culture and driving strategic process improvements. Ideal candidates will possess a solid understanding of financial services and risk management practices, alongside excellent communication and problem-solving skills. Join this dynamic team and make a significant impact in the financial services sector while advancing your career in a supportive environment.

Qualifications

Experience in risk management and financial services, especially wrap platforms.
Strong communication skills and ability to work under pressure.

Responsibilities

Support the design and implementation of a first-line risk function.
Prepare and present risk reports to the executive team and board.
Conduct first-line monitoring reviews and coach team members.

Skills

Operational Knowledge (CASS 6 and 7)

Risk Management Practices

Financial Services Understanding

Attention to Detail

Interpersonal Skills

Problem-Solving Skills

MS Office Proficiency

Education

Degree or Equivalent Qualification

Relevant Industry Qualifications (CISI, CII CF2)

Job description

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Talent Acquisition Lead - Banking, Financial Services & Insurance - Wipro

Servaada is Wipro's UK entity, authorized by the FCA (the UK financial services regulator) to undertake regulated activities on behalf of its clients, as an outsourced service provider.

About the Role:

Effective risk management is a core value at the heart of our platform. It involves continuous identification, understanding, assessment, and evaluation of relevant risks, along with ensuring the adequacy of controls aligned with risk appetites and implementing improvements where necessary. First-line risk management requires a comprehensive understanding of risk practices, integrated with operational processes.

The role holder will serve as a key liaison between the first and second lines of defense, ensuring effective management of risk events and timely closure of audit actions. They will also be instrumental in achieving departmental and individual targets within set timelines and standards. Applying technical knowledge and innovative, solution-oriented thinking will be crucial.

This role also involves fostering a strong risk culture and supporting the Operations team and senior leaders in understanding and managing risk effectively.

Key Responsibilities:

Support the design and implementation of a first-line risk function within Operations.
Assist Operations in delivering strategic process improvements related to risk management, including:
Operational control and regulatory compliance.
Breach log management.
Handling audit and risk incident actions.
Conducting first-line monitoring reviews.
Supporting risk escalations and queries.
Coach team members and lead risk training sessions.
Coordinate internal and external audits.
Prepare and present risk reports to the COO, executive team, and board.
Collaborate with second-line risk teams and operational units on risk activities like incident recording.
Analyze trends in breaches and near misses, advising on process revisions when needed.
Maintain skills and knowledge to meet training standards.
Participate in monthly breach reviews with second-line teams.
Support Business Continuity Planning (BCP) activities as required.

Skills, Qualifications, and Experience:

Strong operational knowledge, including CASS (notably CASS 6 and 7).
Experience in risk management practices.
Deep understanding of financial services, especially wrap platforms.
Excellent attention to detail.
Strong interpersonal and communication skills.
Ownership and accountability.
Ability to work independently and proactively.
Capable of working under pressure and tight deadlines.
Problem-solving skills with a proactive and innovative approach, including influencing abilities.
Proficiency in MS Office applications.
Degree or equivalent qualification.
Experience in similar roles.
Relevant industry qualifications such as CISI (Risk in Financial Services, Operational Risk) or CII CF2 are advantageous.

Application of Individual Conduct Rules:

Candidates must demonstrate integrity, diligence, cooperation with regulators, fairness to customers, and adherence to market standards.

Wipro values diversity and inclusion, welcoming applicants from all backgrounds to join our global team.

Seniority level