Operational Risk Manager, Business Risk

NatWest Group; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

NatWest Group is seeking an Operational Risk Manager within C&I Business Risk to act as a subject matter expert for Level 2 and Level 3 operational risks across Commercial & Institutional. You will use insight and analysis to identify risk trends and opportunities for improvement, supporting better business outcomes.

You’ll manage Level 2 risk reporting, help maintain Risk Appetite Statements, support change initiatives, and contribute to governance activities across the franchise with a

Qualifications

• Experience in Operational Risk and Commercial Banking.
• Strong understanding of the EWRMF framework.
• Experience in Product & Transformation or Operations & Payments.
• Strong organisational skills and ability to manage competing priorities.
• Ability to influence stakeholders and build cross‑business relationships.

Responsibilities

• Manage Level 2 Operational Risk exposure and monthly reporting; identify trends and improvement opportunities.
• Maintain Risk Appetite Statements and implement changes from the EWRMF framework.
• Support environmental and business change activities and cross‑RCSAs.
• Analyse emerging themes across Level 2 and Level 3 operational risk areas to inform decisions.
• Support franchise‑wide projects, attestations, working groups and governance activities.

Skills

Operational Risk

Risk Management

Stakeholder management

Communication

Job description

Join us in C&I Business Risk as an Operational Risk Manager

• You'll act as the subject matter expert for Level 2 and Level 3 Operational Risks, helping drive effective risk management across Commercial & Institutional
• We’ll look to you to use insight and analysis to identify risk trends, emerging themes and opportunities for improvement, supporting better business outcomes
• Broaden your risk management experience across a diverse range of operational risk themes and business activities as you step into this important role

What you’ll do

As our Operational Risk Manager, you’ll provide specialist risk management support to Business Risk Partners across Risk and Control Self-Assessments (RCSAs), issue management and wider risk oversight activities. You’ll help strengthen the control environment and support effective risk management across the franchise. Working closely with Business Risk Partners and stakeholders across the business, you'll help identify emerging risks, support risk assessments and drive continuous improvement.

You’ll be:

• Managing operational risk exposure, coordinating monthly Level 2 Operational Risk Appetite reporting and analysing trends to identify themes and improvement opportunities
• Working with business teams and stakeholders to maintain Risk Appetite Statements and implement changes arising from the Enterprise-Wide Risk Management Framework (EWRMF)
• Supporting environmental and business change activities, recommending updates where impacts span multiple RCSAs across C&I RFB
• Analysing emerging themes across Level 2 and Level 3 Operational Risk areas and providing insight to support risk management decisions
• Supporting franchise-wide projects and initiatives linked to Level 2 Risks, including attestations, working groups and governance activities

The skills you'll need

Our bank is committed to building a strong and proactive risk culture. To thrive in this role, you’ll bring experience in both Operational Risk and Commercial Banking. You’ll have a strong understanding of the bank’s EWRMF framework, with experience applying risk management principles in practice. You’ll also need experience in Product & Transformation or Operations & Payments.

You’ll demonstrate:

• Strong organisational skills, with the ability to manage competing priorities and adapt to quickly changing demands
• The ability to influence stakeholders, simplify complex issues and build effective working relationships across the business
• Strong written and verbal communication skills across a range of audiences
• A proactive approach, with the ability to identify issues and drive improvements