Operational Risk Analyst

JR United Kingdom; Bath; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Risk Management professional. This role involves effective risk management practices, supporting operations in achieving strategic goals, and ensuring regulatory adherence. The ideal candidate will possess strong interpersonal skills and a proactive approach to problem-solving. You will act as a key liaison between first and second lines of defense, ensuring timely management of risk incidents and audit actions. Join a forward-thinking organization committed to diversity and inclusion, where your contributions can lead to meaningful change.

Qualifications

• Good operational knowledge of CASS, particularly CASS 6 and 7.
• Strong interpersonal and communication skills essential for the role.

Responsibilities

• Support Operations in delivering strategic goals for risk management.
• Prepare and deliver Risk reports to Senior Leadership.

Skills

CASS knowledge

Risk Management practices

Financial services experience

Interpersonal skills

Problem-solving skills

MS Office proficiency

Job description

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Servaada is Wipro's UK entity, authorised by the FCA (the UK financial services regulator) to undertake regulated activities on behalf of its clients, as an outsourced service provider.

About the Role:

Effective Risk Management represents a core value at the centre of the platform and is not a passively achieved goal, it takes the continuous identification and understanding of our relevant risks, assessment, and evaluation of the adequacy of the relevant controls in line with risk appetites – and where required improvements. First line risk management requires a comprehensive understanding of risk management practices which then be overlaid on top of the intricacies of the operational processes.

The role holder will act as a key point between 1st line and 2nd line, helping to ensure risk events are managed effectively, and audit actions are closed in a timely manner. They will also be key in delivering both departmental and individual targets within appointed timescales and to the highest standards. Application of technical knowledge to the department’s operation and innovative, solution-based thinking will be a key aspect of the role.

Key Responsibilities:

• Support Operations in delivering strategic goals for process improvements relating to risk management, including:
• Operational control/regulatory adherence
• Breach log maintenance
• Management of Audit/Risk Incident Actions
• Support Operations on risk escalations and risk management queries
• Preparation and delivery of Risk reports/opinions to Senior Leadership
• Liaise with 2nd line risk function and the Operational teams to assist in management of their risk activities - such as recording risk incidents/breaches
• Perform quality checks on incidents raised, evaluate corrective and preventative actions to ensure they are fit for purpose
• Perform trend analysis on breaches and near misses, providing guidance and suggest process improvements where appropriate
• Work closely with CASS function in weekly breach reviews
• Support BCP work as required

Skills, Qualifications and Experience:

• Good operational knowledge, including the basics of CASS, in particular CASS 6 and 7
• Basic understanding of Risk Management practices
• Financial services experience, specifically a good understanding of wrap platforms
• Strong interpersonal and communication skills
• Ownership and accountability
• Excellent drive with ability to work unsupervised under own initiative
• Ability to work well under pressure and to tight deadlines
• A proactive and innovative approach to problem solving, including persuasion and influencing skills
• PC literate, in particular MS Office Products

Application of Individual Conduct Rules:

Standard of conduct is reasonable under all circumstances relating to

• Must act with integrity
• Must act with due skill, care and diligence
• Must be open and cooperative with the FCA and other regulators
• Must pay due regard to the interests of customers and treat them fairly
• Must observe proper standards of market conduct

Servaada is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.