Operational Resilience - Vendor Manager

Arbuthnot Latham; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading banking institution seeks an Operational Resilience - Vendor Manager to enhance vendor management services across its subsidiaries. The role involves ensuring compliance with regulatory standards while driving performance and continuous improvement of supplier management processes. Ideal candidates will have significant experience in vendor management within a regulated environment alongside strong stakeholder management skills.

Benefits

Competitive salary, pension & holiday allowance

BUPA Health cover

4x Life Assurance

Discretionary bonus

Market leading maternity/paternity policies

Qualifications

• Significant experience in vendor management.
• Knowledge of regulatory frameworks (PRA, FCA).
• Ability to implement practical solutions.

Responsibilities

• Design and implement Supplier Management Framework.
• Manage vendor performance against SLAs.
• Ensure compliance with regulations.

Skills

Stakeholder management

Vendor management

Compliance knowledge

Attention to detail

Education

Degree or equivalent experience

Tools

Excel

Job description

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Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology.

The purpose of this role is to deliver a high-quality vendor management service across AL and its subsidiaries, ensuring compliance with the company’s internal policies, PRA and FCA regulations and relevant UK & EU legislation

This manager will also be responsible for people management as required, including coaching and developing.

To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules.

Key Responsibilities:

• Design, implement and deliver the continuous improvement of the Supplier Management Framework.
• Champion and support the supplier management lifecycle, governance and controls across AL and its subsidiaries.
• Develop and implement procedures and processes that align with regulations and legislation impacting third party supplier management which includes but is not limited to SS2,21, SYSC 13.9, Consumer Duty accountability and the Modern Slavery Acy 2015.
• Coordinate supplier activities, resolve issues, and build strong relationships between vendors and the bank.
• Engage with key stakeholders and enforce best practice across the whole lifecycle of supplier management from procurement stage through to contract negotiation and award, and supplier relationship management.
• Ensure supplier records are adequately maintained in line with Regulatory expectations.
• Drive exceptional vendor performance through continuous monitoring against agreed SLAs and KPIs and identifying cost and services improvement opportunities.
• Work with external suppliers and internal legal teams to validate and assess contractual terms, providing support and expertise in relation to commercial expectations and regulatory requirements.
• Provide guidance and oversight to business areas when establishing new third-party panels.
• Provide input where relevant with third party selection processes to ensure that we are resilient by design.
• Represent AL on the Hellios Governance Group and various Working Groups as required.
• Support the wider Operational Resilience, and Controls team as required

Risk:

• Responsible for managing the risks detailed in the department’s RCSA on a day-to-day basis.
• Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.

Knowledge/Experience/Skills:

• Significant experience of procurement or vendor management led activities is required.
• Substantial experience operating within a regulatory framework with detailed understanding of the regulatory environment and PRA, FCA and EBA requirements in relation to Third Party Risk Management is required.
• Previous experience operating at a similar level in a comparable type and size of business is desirable.
• Ability to deal with new regulations, understand complex issues and build and implement practical solutions.
• Excellent attention to detail, ability to deliver accurate and high-quality work.
• Highly developed stakeholder management capabilities, with the ability to manage stakeholders at different levels.
• Financial Services background is beneficial.
• Developed IT Competence (including Excel) is preferred.

Communication Skills:

• Highly developed communication skills both written and verbal with colleagues, third party suppliers and senior management.

Qualifications:

• Degree desirable, or equivalent level of experience required.

Life, Work and Benefits

Arbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.

• Competitive salary, pension & holiday allowance
• BUPA Health cover
• 4x Life Assurance
• Discretionary bonus
• Market leading maternity/paternity and menopause policies

Data Privacy and Reasonable adjustments

We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice

https://careers.arbuthnotlatham.co.uk/files/RecruitmentPrivacyNotice.pdf

Reasonable adjustments: Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at [e-mail]. Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

• Industries

  Banking, Investment Management, and Financial Services

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