Operational Resilience & TPRM Analyst - Hybrid (Newcastle)

Atom bank; Newcastle upon Tyne; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Salary £30k

Hybrid working in Newcastle

4-day work week

Discretionary Cash Bonus

Pension scheme

Personal development fund

Annual leave

Private Medical Insurance

Health Cash Plan

Life Insurance

Electric Vehicle Scheme

Job summary

Atom bank in the United Kingdom is seeking a resilient, detail-oriented professional to join the Technology team's Procurement & Operational Resilience function. You will own governance packs, MI reporting, and continuity playbooks while collaborating across Risk, Compliance, Tech, and Legal.

Responsibilities include BIA QA, crisis playbook maintenance, third-party due diligence, risk reviews, scenario testing, and process automation to strengthen the bank's operational resilience posture.

Qualifications

• Background or exposure in Financial Services, retail banking, building societies, or a similarly regulated environment.
• Foundational understanding of UK regulatory expectations surrounding Operational Resilience and TPRM.
• Proven capability to map, analyse, and document complex operational, technical, or business workflows.
• Clear written and numerical capability to turn complex data into clear dashboards, reports, and committee presentations.
• Strong interpersonal skills to build collaborative working relationships across diverse business functions.
• A highly structured approach with strong attention to detail and data accuracy under time constraints.

Responsibilities

• MI & Committee Reporting: taking ownership of collating, analysing, and producing MI, TPRM metrics, and resilience committee packs.
• Resilience Administration & QA: conducting quality assurance on BIA submissions, managing customer survey processes, and maintaining crisis playbooks.
• Crisis & Continuity Preparedness: keeping crisis management battle box and CMT contact details up to date, supporting business continuity and ITDR processes.
• TPRM & SRM Support: guiding First Line Service Relationship Managers through third-party due diligence, risk assessments, supplier performance reviews, and training.
• Scenario Testing: facilitating operational resilience scenario testing to spot vulnerabilities and track remediation plans.
• Process Automation & Continuous Improvement: spotting opportunities to enhance data quality, streamline due diligence, and automate manual processes.

Job description

Atom bank in the United Kingdom is seeking a resilient, detail-oriented professional to join the Technology team's Procurement & Operational Resilience function. You will own governance packs, MI reporting, and continuity playbooks while collaborating across Risk, Compliance, Tech, and Legal.

Responsibilities include BIA QA, crisis playbook maintenance, third-party due diligence, risk reviews, scenario testing, and process automation to strengthen the bank's operational resilience posture.