Operational Resilience Governance Manager

Oliver James Group; Greater London; Hybrid; GBP 111,000 - 166,000; Full time

Job summary

Oliver James Group is seeking an Operational Resilience Governance Manager for a short-term contract in the UK. The role sits in the first-line Operational Resilience team and owns governance, oversight and reporting across the resilience framework.

You will lead governance forums, produce MI and ensure resilience-by-design in change processes. You will work 2 days per week in London or Bristol, line-manage a Senior Analyst and engage with Compliance, Risk and IT stakeholders to support robust

Qualifications

• Strong hands-on operational resilience experience within UK financial services.
• Solid knowledge of PRA/FCA operational resilience regime, with exposure to DORA.
• Experience running governance forums and producing resilience MI.
• Confident stakeholder management across Operations, IT, Risk and senior leadership.

Responsibilities

• Maintain UK Operational Resilience policy and framework with Group and Second Line teams.
• Own templates, artefacts and methodology standards.
• Run UK Operational Resilience Forum and produce MI and reporting for decisions.
• Embed resilience-by-design into change and oversee high‑risk changes.
• Maintain controls, assurance activity, risks and issues feeding updates to UK risk teams.
• Lead horizon scanning, regulatory engagement and information requests.
• Represent the bank at industry forums such as UK Finance's Operational Resilience Committee.
• Deliver training and awareness sessions across the business and manage internal Op Res comms.
• Line manage a Senior Analyst.

Skills

Operational resilience

Governance

Stakeholder management

Regulatory knowledge

MI reporting

Line management

Job description

Operational Resilience Governance Manager - Contract

Contract: 2 months initially (extension likely) IR35: Inside Rate: TBC Location: 2 days per week in London or Bristol

The client A UK specialist retail bank is looking for an experienced Operational Resilience Governance Manager to join its first-line Operational Resilience team. The role sits within the Identify & Prepare pillar and owns governance, oversight, reporting and engagement across the resilience framework.

The role

• Maintain the UK Operational Resilience policy and framework, working with Group and Second Line teams
• Own templates, artefacts and methodology standards
• Run the UK Operational Resilience Forum and produce MI and reporting that supports decision-making
• Embed resilience-by-design into change, including oversight of high-risk change and its impact on Important Business Services
• Maintain controls, assurance activity, risks and issues, feeding updates into UK risk teams
• Lead horizon scanning, regulatory engagement and information requests
• Represent the bank at industry forums such as UK Finance's Operational Resilience Committee
• Deliver training and awareness sessions across the business, and manage internal Op Res comms
• Line manage a Senior Analyst

What you'll bring

• Strong, hands-on operational resilience experience within UK financial services
• Solid working knowledge of the PRA/FCA operational resilience regime, with exposure to DORA
• Experience running governance forums, producing resilience MI and working with Second Line
• Confident stakeholder management across Operations, IT, Risk, Change and senior leadership