Operational Regulatory Support Associate

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in Bournemouth seeks an Operational Regulatory Support Associate to strengthen regulatory controls within Agency Securities Finance Operations.

You will partner with Operations, Compliance, Risk, Technology and front office to embed regulatory obligations in day-to-day processes, support reporting and evidence gathering. We value attention to detail, audit-ready outputs, and the ability to drive process improvements across cross-functional teams in a demanding financial

Qualifications

• Experience in regulated financial services operations.
• Ability to produce audit-ready outputs with strong attention to detail and deadlines.
• Proven capability to investigate issues and apply root-cause analysis with documented results.
• Proficiency in MS Office, especially Excel and PowerPoint.
• Strong written and verbal communication across multiple stakeholder groups.

Responsibilities

• Execute business-as-usual processes aligned to regulatory obligations, including reporting support, reconciliations, exception management, and evidence retention.
• Support Regulatory reporting routines, including investigation of issues and timely remediation.
• Perform Client Assets Sourcebook operational oversight including documentation upkeep, control evidence collection, and periodic review support.
• Monitor CSDR settlement discipline routines, including fail analysis, escalations, and MI/KPI production.
• Coordinate MiFID operational requirements, including recordkeeping, data quality checks, and governance touchpoints with relevant teams.
• Investigate breaks and exceptions, complete root-cause analysis, track corrective actions through to closure.
• Maintain and improve procedures, control descriptions, and operational playbooks with regulatory updates.
• Prepare audit narratives and deliver complete evidence for internal and external reviews.
• Participate in change delivery, including user acceptance testing, control implementation, and rollout.

Skills

Operations experience

Audit & controls

Issue investigation

Regulatory knowledge

Excel

PowerPoint

Communication skills

Ownership mindset

Tools

Microsoft Office

Excel

PowerPoint

Job description

In this exciting chapter of continued growth and expansion, we’re looking for a passionate Operational Regulatory Support Associate.

As an Operational Regulatory Support Associate in Agency Securities Finance Operations, you help us strengthen the regulatory and control framework that supports Securities Finance activities in Bournemouth. You partner closely with Operations, Compliance, Risk, Technology, and front office teams to ensure regulatory obligations are understood, embedded into day-to-day processes, monitored, and evidenced. You support reporting, reconciliations, exception management, and recordkeeping so we can demonstrate audit-ready execution and continuous control improvement.

Job responsibilities

• Execute business-as-usual processes aligned to regulatory obligations, including reporting support, reconciliations, exception management, and evidence retention.
• Support Securities Financing Transactions Regulation reporting routines, including investigation of issues and coordination of timely remediation.
• Perform Client Assets Sourcebook operational oversight activities, including documentation upkeep, control evidence collection, and periodic review support.
• Monitor Central Securities Depositories Regulation settlement discipline routines, including fail analysis, escalations, and management information and key performance indicators production.
• Coordinate Markets in Financial Instruments Directive operational requirements, including recordkeeping, data quality checks, and governance touchpoints with relevant teams.
• Investigate breaks and exceptions, complete root-cause analysis, escort appropriately, and track corrective actions through to closure.
• Maintain and improve procedures, control descriptions, and operational playbooks in line with process changes and regulatory updates.
• Prepare clear audit narratives and deliver complete, well-organized evidence for internal and external reviews.
• Participate in change delivery, including user acceptance testing, control implementation, and process enhancement rollout.

Required qualifications, capabilities, and skills

• Experience in Operations, Middle Office, Securities Finance, Collateral, Settlements, or another regulated financial services operations environment.
• Working knowledge of at least one of: Client Assets Sourcebook, Securities Financing Transactions Regulation, Central Securities Depositories Regulation, or Markets in Financial Instruments Directive (or demonstrated ability to learn and apply regulatory requirements quickly).
• Demonstrated ability to produce audit-ready outputs with strong attention to detail and effective deadline management.
• Proven capability to investigate issues and exceptions, apply basic root-cause analysis, and advance with clear documentation when needed.
• Proficiency in Microsoft Office, especially Excel (pivot tables and basic formulas) and PowerPoint.
• Clear written and verbal communication skills, with confidence collaborating across multiple stakeholder groups.
• Strong ownership mindset with consistent execution discipline.

Preferred qualifications, capabilities, and skills

• Direct experience supporting Securities Financing Transactions Regulation reporting and/or associated exception management.
• Direct experience supporting Client Assets Sourcebook controls, evidence routines, and periodic control reviews.
• Direct experience supporting Central Securities Depositories Regulation settlement discipline monitoring, including fails analysis and escalation routines.
• Direct experience supporting Markets in Financial Instruments Directive operational recordkeeping and/or data governance processes.
• Understanding of Securities Finance products (such as repurchase agreements and stock loan/borrow) and trade lifecycle events.
• Familiarity with operational risk and control frameworks and supporting audits/exams.
• Continuous improvement experience driving remediation of recurring exceptions and process weaknesses.