Operational Manager – Oriel Transition

Moorfields Eye Hospital, London, Fellowship; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary including high-cost area supplement

Membership of the NHS Pension Scheme

24/7 independent counselling support

Career-long learning and development opportunities

Excellent transport connections

Access to NHS and Blue Light discount schemes

Free Pilates classes

Full support and training to develop skills

Job summary

Moorfields Eye Hospital, London, invites applications for the role of Operational Manager. This pivotal position involves overseeing the planning and coordination of transferring divisional services to a new centre, ensuring smooth transitions while addressing the needs of each division.

Applicants should possess experience in managing within an acute NHS environment and demonstrate strong leadership capabilities, with relevant qualifications in operational or strategic management.

The role includes competitive salary benefits, membership in the NHS Pension Scheme, and opportunities for professional development.

Qualifications

• Experience managing large budgets in an acute NHS setting.
• Proven ability to lead cross-professional teams effectively.
• Demonstrated knowledge of clinical governance and workforce development.

Responsibilities

• Lead the planning and delivery of clinical services move plan.
• Recruit and manage a team of move champions.
• Ensure compliance with corporate and information governance policies.

Skills

Experience managing within an acute NHS environment

Knowledge of NHS plans

Proven project management or change management training

Strong leadership skills

Education

Degree level or equivalent experience

Masters qualification or equivalent experience

Job description

Overview

The post of Operational Manager is a key position within the Oriel programme’s senior management structure, responsible for the planning and coordination of the transfer of all divisional services to the new centre. The role works closely with divisions and senior leadership to ensure a safe and smooth transition while remaining flexible to the needs of each division.

Responsibilities

• Lead the planning and delivery of the clinical services move plan and support divisional readiness.
• Recruit, manage and support a team of approximately 25 move champions from medical, nursing, allied health and administration staff.
• Implement and uphold the Trust’s HR policies and procedures within the operational area, ensuring all staff receive required training and remain compliant with mandatory training.
• Work with HR to develop and deliver a comprehensive orientation, training and familiarisation programme for all staff transferring to the new centre.
• Develop move plans in collaboration with Oriel operational commissioning leads and refine speciality and team-level plans.
• Ensure clinical and non‑clinical move plans are delivered within human and financial resources, supporting divisions to achieve post‑move activity recovery plans.
• Liaise with divisional management to develop clinical double‑running and accreditation plans.
• Escalate, resolve and manage financial issues that may arise against the operational commissioning budget.
• Act as move commander on a rotational basis and participate in the move command team.
• Maintain strong programme management systems to track targets, risks, issues and achievements.
• Support the Director of Operational Change in reporting delivery to the Oriel Executive Board and other Trust meetings.
• Ensure compliance with corporate governance, information governance and safety policies.

Qualifications

• Education: Degree level or equivalent experience. Masters qualification or equivalent experience in a relevant operational or strategic management role.
• Essential Criteria:
  • Experience managing within an acute NHS environment and large budgets.
  • Knowledge of NHS plans, clinical governance and workforce development.
  • Proven project management or change management training/qualification.
  • Demonstrated ability to lead cross‑professional teams and deliver planned benefits.
  • Strong leadership skills aligned with the Trust’s leadership qualities framework.
• Desirable Criteria:
  • Effectiveness in conflict resolution and management.

Benefits

• Competitive salary including high‑cost area supplement
• Membership of the NHS Pension Scheme
• 24/7 independent counselling support
• Career‑long learning and development opportunities
• Excellent transport connections
• Access to NHS and Blue Light discount schemes
• Free Pilates classes
• Full support and training to develop your skills

Commitment to Equality, Diversity and Inclusion

Moorfields is committed to equality, diversity and inclusion. We encourage applications from under‑represented candidates, including BAME and Disabled staff, and work towards a representative workforce that delivers high quality care.

Employment Conditions

Employment is subject to proof of eligibility to work in the UK, a satisfactory DBS disclosure and reference checks. The role does not offer visa sponsorship.