Operational Manager HCC624521

Hampshire County Council; Winchester; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Health Assured EAP

Generous annual leave

Local Government Pension Scheme

Job summary

Hampshire County Council is recruiting for an Operational Manager Clinical Lead in the South Hants Hub. You’ll line manage Occupational Therapists and Sensory Workers, oversee clinical management, and shape a countywide reablement service.

You will supervise clinical and peer activities, manage case allocations, and drive improvements across governance, CPD, and stakeholder engagement to deliver high-quality outcomes for Hampshire residents.

Qualifications

• Role requires clinical leadership and line management of OT and Sensory staff.
• Ability to manage waitlists, KPIs, and resource planning.
• Experience with CPD processes and governance standards.
• Stakeholder engagement with councils and healthcare professionals.

Responsibilities

• Clinical oversight & supervision: Ensure clinical and peer supervision with links to Advanced Practitioners and county clinical leads.
• Service management & allocation: Allocate OT and Sensory cases, monitor length of stay and KPIs.
• Demand & resource planning: Identify waitlist trends and optimise OT and sensory resource use.
• Stakeholder engagement: Build relationships with councils and Lead Occupational Therapists for integrated delivery.
• Professional development: Oversee CPD processes and ensure due process for CPD requests.
• Governance & standards: Oversee professional memberships (HCPC, RCOT, RWPN) and ensure equity in service.
• Make a Difference: Collaborate across Health and Social care to maximise independence and facilitate rapid discharge.
• Supportive environment: Work in a friendly and collaborative team.
• Professional growth: Develop skills and advance careers in social care.
• Employee Support: Access Health Assured EAP, 24/7 support, online resources, and legal/financial advice.
• Competitive Benefits Package: Generous annual leave and access to LGPS.

Job description

Joining our countywide Reablement Service as an Operational Manager Clinical Lead, youll use your expertise and leadership skills to line manage Occupational Therapists and Sensory Workers in the South Hants Hub, while overseeing clinical management for the service. Our service is undergoing an exciting transformation, and this is a unique opportunity for you to help shape and drive positive change. We want you to feel supported, challenged and rewarded. You'll work closely with Operational Managers across the service to share learnings, provide guidance and promote effective multi-disciplinary working to deliver an outstanding reablement service for Hampshire residents., What you'll do:

• Clinical oversight & supervision: Ensure clinical and peer supervisions are delivered appropriately, with strong links to Advanced Practitioners and countywide clinical leads.


• Service management & allocation: Manage allocation of Occupational Therapy and Sensory cases, monitor length of stay and allocation rates, and maintain performance against KPIs.


• Demand & resource planning: Identify trends in waitlists, collaborate with triage and quality leads to optimise Occupational Therapy and sensory resource use, and proactively manage service demand.


• Stakeholder engagement: Build and maintain relationships with District & Borough Councils, healthcare professionals, consultants, and Lead Occupational Therapists to ensure integrated service delivery.


• Professional development: Oversee Continuing Professional Development (CPD) processes, prioritising appropriate activity and ensuring due process for CPD requests.


• Governance & standards: Oversee professional memberships (HCPC, RCOT, RWPN or equivalent) and ensure consistency and equity in service provision across the county, including risk and priority care management., Make a Difference: Work in collaboration with organisations across Health and Social care to maximise independence, prevent hospital admissions, and facilitate rapid discharge from hospital to improve outcomes for the people of Hampshire.


• Supportive environment:Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.


• Professional growth:We invest in your future. With ongoing development opportunities, youll have the chance to enhance your skills and advance your career in social care.


• Employee Support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.


• Competitive Benefits Package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.