Operational Manager

Hampshire County Council; North Hayling; On-site; GBP 65,000 - 90,000; Full time

Job summary

Hampshire County Council is seeking an Operational Manager Clinical Lead to line manage Occupational Therapists and Sensory Workers in the South Hants Hub, overseeing clinical management and contributing to service transformation.

You will work with Operational Managers across the service to promote MDT working, deliver an outstanding reablement service for Hampshire residents, and lead governance, CPD, and performance against KPIs.

Qualifications

• Proven leadership experience in clinical or social care settings.
• Strong teamwork and cross-disciplinary collaboration.
• Excellent decision-making and negotiation skills.

Responsibilities

• Clinical oversight and supervision of staff.
• Manage allocation of Occupational Therapy and Sensory cases; monitor KPIs.
• Identify waitlist trends and optimise resource use.
• Engage with District & Borough Councils and healthcare professionals.
• Oversee CPD processes and ensure due process for requests.
• Ensure governance, professional memberships and standards across the county.

Skills

Leadership

Team player

Decision maker

Flexibility

Education

ROVI qualification and HCPC/RCOT registration

Job description

Joining our countywide Reablement Service as anOperational Manager Clinical Lead, you’ll use your expertise and leadership skills to line manage Occupational Therapists and Sensory Workers in the South Hants Hub, while overseeing clinical management for the service. Our service is undergoing an exciting transformation, and this is a unique opportunity for you to help shape and drive positive change.
We want you to feel supported, challenged and rewarded. You’ll work closely with Operational Managers across the service to share learnings, provide guidance and promote effective multi-disciplinary working to deliver an outstanding reablement service for Hampshire residents.

What you’ll do:

• Clinical oversight & supervision:Ensure clinical and peer supervisions are delivered appropriately, with strong links to Advanced Practitioners and countywide clinical leads.
• Service management & allocation:Manage allocation of Occupational Therapy and Sensory cases, monitor length of stay and allocation rates, and maintain performance against KPIs.
• Demand & resource planning:Identify trends in waitlists, collaborate with triage and quality leads to optimise Occupational Therapy and sensory resource use, and proactively manage service demand.
• Stakeholder engagement:Build and maintain relationships with District & Borough Councils, healthcare professionals, consultants, and Lead Occupational Therapists to ensure integrated service delivery.
• Professional development:Oversee Continuing Professional Development (CPD) processes, prioritising appropriate activity and ensuring due process for CPD requests.
• Governance & standards:Oversee professional memberships (HCPC, RCOT, RWPN or equivalent) and ensure consistency and equity in service provision across the county, including risk and priority care management.

What we’re looking for:

• Qualified:Hold an Occupational Therapy or Rehabilitation Officer of Visual Impairment (ROVI) qualification, and registration with the relevant professional body.
• Proven leadership:Experienced in leading or managing others, role modelling best practices, fostering a positive reputation and developing and embedding a growth culture.
• Relevant experience:Proven track record of working as an Occupational Therapist or Sensory Worker, with a sound knowledge of the resources available to people with reablement needs and how to access them.
• Strong team player:Establish and promote joint working with peers, healthcare professionals and local networks. Effective decision-maker:Able to use your negotiation and influencing skills to make difficult decisions.
• Flexible and agile:Able to work the on-call rota as we deliver reablement support every day of the year.

Why join us?

• Make a Difference:Work in collaboration with organisations across Health and Social care to maximise independence, prevent hospital admissions, and facilitate rapid discharge from hospital to improve outcomes for the people of Hampshire.
• Supportive environment:Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
• Professional growth:We invest in your future. With ongoing development opportunities, you’ll have the chance to enhance your skills and advance your career in social care.
• Employee Support:Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive Benefits Package:Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.\

Our Service runs 7 days a week, 365 days of the year. You’ll be required to participate in both the out of hours on-call rota (working once every 20th week), and the weekend/bank holiday rota (working a rotational 1:10 basis), for which enhancements are paid in line with the HCC salary policy.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other roles you may have experience of may include: Reablement Manager, Reablement Lead, Team Manager, Deputy Manager, Assistant Team Manager, Occupational Therapist, Sensory Worker, Sensory Services Officer, Sensory Services Lead.