Operational Excellence & Compliance Lead (Coffee Roastery)

SLAMcore; Haslemere; On-site; GBP 52,000 - 75,000; Full time

Benefits offered by this job

Monthly at-home coffee allowance

Income Protection

Group Life Assurance

Enhanced Workplace Pension

Cycle to Work Scheme

Workplace Nursery Benefit

Employee Assistance Program (inc. coun

Job summary

Pact Coffee is seeking an Operational Excellence Manager to lead standards, systems and processes across our Roastery. You will drive compliance, health & safety, and continuous improvement, partnering with Production, Procurement, Brand and Customer Experience to ensure every order is produced, packed and delivered to the highest quality.

This role emphasizes HACCP, BRCGS and GMP, with a hands-on approach to embedding best practices and a culture of reliability and efficiency throughout our

Qualifications

• Experience in Operations, Compliance or Health & Safety within food manufacturing or FMCG.
• Working knowledge of BRCGS, HACCP, Food Safety and GMP.
• Experience with SOPs / Risk Assessments, audits, operational controls and planned preventative maintenance.
• Strong problem solving and root cause analysis skills.
• Excellent communication and stakeholder management skills.
• The confidence to challenge, influence and improve how things are done.
• A practical, hands on approach and a genuine desire to make things better.

Responsibilities

• Strengthen compliance: lead the continued development of our Food Safety, HACCP, GMP and BRCGS systems and maintain audit readiness.
• Build on our H&S culture: develop our existing Health & Safety systems, ensuring risks are well managed and standards continue to improve.
• Embed great standards: develop SOPs, training, audits and operational controls that make excellence part of everyday working.
• Protect customer delivery: work across Production, Coffee Operations, Procurement, Brand, and Customer Experience to ensure every order is manufactured, packed and dispatched for an exceptional unboxing experience with every order.
• Drive operational excellence: identify opportunities to improve efficiency, consistency, reliability and performance across the Roastery.
• Improve reliability: lead Planned Preventative Maintenance and work with teams and contractors to improve equipment reliability and reduce downtime.
• Lead continuous improvement: identify root causes, challenge existing ways of working and turn ideas into practical, lasting improvements.

Skills

Operations leadership

Compliance

Health & Safety

Problem solving

Stakeholder management

Education

IOSH Managing Safely or NEBOSH

Job description

Pact Coffee is seeking an Operational Excellence Manager to lead standards, systems and processes across our Roastery. You will drive compliance, health & safety, and continuous improvement, partnering with Production, Procurement, Brand and Customer Experience to ensure every order is produced, packed and delivered to the highest quality.

This role emphasizes HACCP, BRCGS and GMP, with a hands-on approach to embedding best practices and a culture of reliability and efficiency throughout our