Operational Delivery Lead

Ricoh UK; Staines-upon-Thames; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading technology business is seeking an Operational Delivery Lead to oversee project delivery and support business growth across the UK and Europe. The role involves managing multiple projects, engaging with clients, and ensuring operational efficiency. The ideal candidate will have excellent communication skills and experience in project management within the telecoms sector. The company offers a competitive salary, flexible working options, and a range of employee benefits.

Benefits

Flexible working

Company car / car allowance

Wellbeing schemes

Career development opportunities

Qualifications

• Experience in managing multiple projects in a telecoms environment.
• C-level engagement experience required.

Responsibilities

• Oversight of RAID aligned to all delivery status across Telco Delivery.
• Support for BU Leads with resource and budget management.
• Direct line management of the Telco Network and Engineering BU Leads.

Skills

Communication

Project Management

Risk Management

Strategy

Job description

Ricoh UK Staines-Upon-Thames, England, United Kingdom

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Ricoh UK Staines-Upon-Thames, England, United Kingdom

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We are actively building diverse teams and welcome applications from everyone

Role: Operational Delivery Lead

Located: Staines office, covering M4 corridor

Package: Competitive salary, car allowance, bonus plus additional benefits

(Ricoh operate a vibrant working policy giving you flexible hybrid working options)

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find Out More About Ricoh Today

What you will be doing

Working with Telco Client Relationship Director to continue to drive for growth across UK & Europe for Cyber, Network & Field Services solutions. Creating Board approved Telco division strategic business cases for Opco, Supplier & Customer engagement opportunities as part of the Northern European centralised targets.

• Oversight & Operational support of RAID aligned to all delivery (RAG) status across Telco Delivery, generating weekly report for Business Development & Delivery Director for presentation to SLT/Board where necessary. Presenting directly on occasion status of all inflight projects to SLT & Board
• Support for BU Leads with the creation of any Headcount, Software, hardware / miscellaneous spend to present to Business Development & Deliver Director / SLT for approval. Where necessary also supporting matrix functions with business need/demand business case
• Support the BU to meet desired Resource, Delivery, Succession Planning, objectives and targets as set by the Telco Business Development & Delivery Director and wider Ricoh Norther Europe Board
• To work collaboratively with Ricoh Telco customers, Sales, Delivery, Design & Implementation Teams, Technical Account Management, Third party suppliers/Vendors in order to create “future operational delivery state” and ensure “current delivery” is able to fulfil delivery of pipeline opportunities.
• Direct line management of the Ricoh Telco Network, Cyber, Field & Engineering BU Leads both Permanent and Contract, supporting with all personal development and career growth. Supporting the matrix management of wider technical personnel across Ricoh Telco when and where required.
• Record, report and manage the assigned project budgets effectively to ensure profitability of delivery with support of PMO function
• Support the management for the central strategy against current approved business case aligned to future target operating models and future growth of the Ricoh Telco Division.
• Promote a culture of pro-activity, innovation, transparency, collaboration, and flexibility in all aspects of project delivery to ensure we have a diverse and inclusive workforce
  
  

You will ideally have

• Excellent communication skills and c-level engagement experience
• Demonstrable experience in project/programme management, and man management preferably managing multiple simultaneous projects in a telecoms environment
• Understanding of networks, infrastructure, IT, tools and practices, across:
• Experience supporting Business Cases (scope, goals, deliverables, costs, timescales, plans, dependencies, resource requirements and milestones)
• Comfortable working with and managing cross-functional teams, planning works, budgeting, and time lining new initiatives
• Ability to manage risk and compliance across multiple projects of varying sizes.
• Demonstrable Strategy, Management and Delivery skills and capability.
  
  

We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible

In return for your commitment, you can expect

We’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we’ll match it with opportunities to create the future.

In return for your commitment, we can offer you:

• Flexible and hybrid working in line with role requirements
• An inclusive workplace
• Excellent package with solid basic, strong bonus and company benefits including:
• A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme
• Flexible retirement plan
• Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
• Company car / car allowance (role-specific), cycle to work scheme
• Career development and life-long learning opportunities
• Opportunity to join a global company
  

Life at Ricoh:

Ricoh’s Core Values

Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society.

For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values.

Be part of something bigger

Our approach to sustainability touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers.

By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number of global sustainability accreditations. You can read more about our work toward the UN's 17 Sustainable Development Goals here.

We are an equal opportunities employer

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.

To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.

Click here to learn more about life at Ricoh.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  IT Services and IT Consulting

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