Operational & Conduct Risk Manager

JR United Kingdom; Norwich; Remote; GBP 50,000 - 80,000; Full time

Job summary

A leading insurance company seeks an Operational & Conduct Risk Manager in Norwich. This fully remote role involves collaborating with claims and underwriting teams to enhance risk management frameworks. Ideal candidates are experienced risk professionals from the Financial Services sector with a strong analytical mindset and communication skills.

Qualifications

• Experienced Risk professional in Financial Services.
• Knowledge in Operational and Conduct Risk.
• Experience developing risk assessments and executing RCSAs.

Responsibilities

• Oversee 1st line risk management processes.
• Implement risk management framework and lead RCSAs.
• Prepare risk and compliance reports for senior management.

Skills

Analytical mindset

Excellent communication

Curiosity

Job description

Operational & Conduct Risk Manager, Norwich

Client: Willow Resourcing Limited

Location: Norwich

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Insurance

Looking for greater flexibility to work from home?

Or perhaps you’re seeking your first Manager grade role where you can learn from a highly talented CRO?

This established, niche insurer offers a fully remote role, allowing you to work from home every day.

As part of the 2nd line of defense, you’ll collaborate with 1st line operations across Claims, Underwriting, and Distribution to support risk identification, assessment, mitigation, and monitoring activities.

You’ll oversee and challenge 1st line risk management processes, controls, and decisions related to operational and conduct risk. You’ll help enhance and implement the company’s risk management framework, lead RCSAs, develop risk assessments, and monitor risk appetite with stakeholders.

You will assist in preparing and delivering risk and compliance reports to senior management, Board committees, and regulatory bodies as needed.

This role offers scope for personal initiative and encourages ongoing challenge to improve the risk culture within the business.

Ideal candidates will be experienced Risk professionals from the Financial Services sector, with broad risk experience across multiple disciplines, including Operational and Conduct Risk. Previous insurance experience is advantageous but not essential.

You should have experience developing risk assessments, executing RCSAs, and possess an analytical mindset, curiosity, and eagerness to learn. Excellent communication skills are essential.

If interested, please apply with your CV. If you don’t have an up-to-date CV, feel free to contact Mark at 0121 274 0357 or email at [emailprotected] for a confidential discussion.