Operational Change Coordinator

Johnson & Johnson; Leeds; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate Operational Change Coordinator to drive improvements in healthcare solutions. This role involves leading change initiatives, enhancing warehouse operations, and fostering a culture of continuous improvement. Collaborate with cross-functional teams to deliver exceptional customer experiences and optimize processes. If you are an outstanding leader with a commitment to excellence and a desire to impact patient outcomes positively, this opportunity is perfect for you!

Qualifications

• Proven experience in delivering change in fast-paced environments.
• Formal training in Lean and Six Sigma tools is required.

Responsibilities

• Execute change management strategies and engage employees.
• Drive a culture of continuous improvement using Lean Six Sigma.

Skills

Change Management

Lean Methodology

Six Sigma Tools

People Leadership

Analytical Skills

Strategic Thinking

Communication Skills

Continuous Improvement Mindset

Tools

JDE

SAP 4 HANA

Tableau

Power BI

Excel

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Quality

Job Sub Function:

Quality Systems

Job Category:

People Leader

All Job Posting Locations:

Leeds, West Yorkshire, United Kingdom

Job Description:

Role: Operational Change Coordinator

Reporting to: UK Operations Manager

Location: Tingley, UK

Overview:

Johnson & Johnson MedTech, Deliver Tingley DC, UK is recruiting a supply chain professional for the position of Distribution & Transportation Business Process Lead, UK.

Are you passionate about healthcare and making a difference in providing medical solutions to hospitals and patients? Are you interested in positioning Distribution & Transport as competitive advantage and leaning into value-based healthcare? Are you motivated to drive improvements in an operational Warehouse & Orthokit environment? Are you an outstanding people leader that can empower and encourage? Then, with this role you will have an exciting opportunity to deliver solutions to positively impact patient outcomes.

The successful applicant will focus on the execution of operational change from a person focused perspective within MedTech Deliver D&T in the UK. You will deliver an outstanding customer experience by focusing on providing excellence in warehouse operations. You will play an active role within the organization and collaborate with business partners in cross-functional departments. As a successful change agent, you are a role model of the continuous improvement and process optimization. This role is based in Tingley DC, UK.

Further responsibilities and duties are:

• Execute the delivery of change management and continuous improvement strategies for the site whilst actively engaging and collaborating with employees to maximise adoption and minimise any resistance to change

• Devise standardised tools, processes and transparent communication plans to support delivery of change initiatives to ensure operational teams feel supported

• Identify potential risks or points of resistance and develop specific plans to mitigate or address these to ensure smooth change delivery

• Drive the Continuous Improvement culture, with Lean six sigma methodology working closely with the process excellence and operational teams

• Being able to paint the vision of “what good looks like” when working with others to build engagement and achieve quick wins

• Lead change activity on site developing and managing triage process for change to include but not limited to; NPI’s/process change/new technology implementation/regulatory change/asset changes/larger transformation projects – considering E2E process

• Oversee the execution of operational change deployment and assess operational readiness including, communication, training and compliance requirements and handover into operational teams

• Lead regular change and improvement meetings to update team on upcoming changes and to support successful deployment

• Active participation in the regional EMEA team and project teams

• Partner with key business partners in Finance, Quality, HR, Commercial and the E2E supply chain to deliver change

• Champion talent development, DE&I and live Our Credo Values

Experience, skills & proficiencies required:

• Proven experience delivering change in a fast-paced customer focused environment.
• Formal training in (and experience with) Lean, Process Excellence, Six Sigma Tools.
• Strong people leadership and interpersonal skills.
• Ability to manage and communicate across all levels of the organisation and ability to influence in the matrix organisation
• Excellent analytical capabilities.
• Ability to think strategically and to lead complex projects
• Continuous improvement mindset.
• System experience in JDE, SAP 4 HANA, Tableau, Power BI, Excel
• Fluent English

Other Features of the Job

· Job holder must be resident in country of responsibility.

#LI-CH2

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.