Resident Service Engineer -

Crown Gabelstapler GmbH & Co. KG - Deutschland; Daresbury; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company vehicle & fuel card

Private use allowed

25 days + Bank Holidays

Company pension plan

Tooling support

Discount scheme

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Job summary

Crown Lift Trucks Ltd is seeking a Field Service Engineer to service and repair customer forklifts at their sites across the UK. You will manage planned maintenance, monitor stock, and ensure paperwork and safety standards are met.

A company van and fuel card are provided with private use options (taxed). Essential skills include a valid UK driving licence, fault finding ability, and a strong commitment to health & safety, with a proactive, detail‑oriented approach to work and excellent

Qualifications

• Must hold a full UK Driving Licence.
• Proficient in fault finding and repair.
• GCSE English and Maths at grade C.
• Experience of Health & Safety requirements in workshop environments.
• Committed to ongoing personal and professional development.
• Excellent organisational skills with strong attention to detail.
• Able to multi-task and meet deadlines.
• Clear communication skills, both oral and written.
• Flexible, resilient and able to work under pressure.
• Willing to collaborate with colleagues and negotiate when needed.
• Positive, proactive attitude.

Responsibilities

• Carry out service and repairs on customer sites in a safe, professional and cost‑effective manner with documentation.
• Work to a planned schedule of service and maintenance at client premises; some off‑site work may occur.
• Monitor site stock and ensure sufficiency for daily fleet maintenance.
• Carry out inspections and monitor safety of repaired and maintained trucks.
• Accurately complete job sheets, timesheets and parts paperwork within timescales.
• Own and maintain equipment and tooling (van/laptop/printer) in safe condition.

Skills

Driving licence

Fault finding

Health & safety

English GCSE

Organisation

Attention to detail

Communication

Teamwork

Time management

Multitasking

Problem solving

Flexibility

Positive attitude

Education

GCSE English & Maths (Grade C)

Job description

About Crown Lift Trucks Ltd

Crown is one of the world’s largest material handling companies with a reputation for award‑winning product design, advanced engineering & technology, as well as superior after‑sales service. For 80 years, Crown’s business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward‑thinking, innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers as well as automation solutions and fleet management technologies, and warehouse solutions products and design services.

Since its founding in 1945, the family‑owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: “When every minute matters, customers can count on Crown to keep their businesses moving.”

Job Description

• To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.

The role will involve working to a planned schedule of service and maintenance jobs at our client’s premises. As well as on‑site work, there may occasionally be requirements to work off site also.

• To ensure site stock is monitored/count, and sufficient for the day‑to‑day maintenance of the fleet.
• To carry out inspections and monitor the safety of the repaired and maintained trucks.
• To accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales.
• To take responsibility for all equipment and tooling (including van/laptop/printer etc.) and ensure that it is in a safe condition for the type of work being undertaken.
• To work to strict planned schedules and deadlines.

To be considered for the role you will need to have knowledge of at least one of the following areas, and be able, willing and accepting of additional training to allow you to excel within Crown Lift Trucks Ltd.

• Mechanical engineering
• Electrical engineering
• Hydraulics

You will have the ability to work independently and in a team, hold good communication skills, work to a high standard and be able to work to timescales as required.

Person Specification

Essential Skills:

• Must hold full UK Driving Licence.
• Proficient in fault finding and repair.
• Educated with an ability to achieve a grade C in English and maths at GCSE.
• Experience of Health & Safety requirements working in a workshop practice.
• Commitment to continuing personal and professional development.
• Excellent organisational skills, resourceful and solution driven.
• A high standard of accuracy and attention to detail.
• Ability to multi‑task, prioritising workloads to work to tight deadlines.
• Ability to work independently or in a team.
• Clear communication skills – oral and written.
• Consultation and negotiation skills.
• Flexibility to cope with diverse needs of the post.
• Highly motivated and possessing a resilience to work under pressure.
• Positive, personable and optimistic with a can do attitude.

Desirable Skills:

• Recent and relevant experience of working in the forklift truck service environment, but not essential.
• Engineering qualification.

Vacancy Details

Hours of Work:

Monday - Friday. Shift pattern to be discussed at interview.

Company Vehicle:

A company van and fuel card are provided with the option for private use (subject to tax regulations).

Holidays:

25 days holiday plus Bank Holidays.

Salary:

Competitive.

Pension:

Company pension plan.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25‑year milestone, and we are proud to have travelled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation, we offer our employees various social benefits including but not limited to:

• Support with tooling
• Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
• Tell Us Health

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