Onsite Warehouse & Customer Service Specialist

ABN Feeds; Toome; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension matched to 10%

Flexible benefits

Development opportunities

Wellbeing benefits

Job summary

AB Agri in Toomebridge, Northern Ireland, is seeking a Warehouse Operative and Customer Service Specialist to join our team onsite. You will manage stock movements across the UK and Ireland, ensure safety and quality, and assist customers with orders and queries.

The role involves stock control, order preparation, and collaboration with the Customer Services team, with opportunities to develop skills in warehousing, logistics and customer service.

Qualifications

• Experience working within a warehouse environment.
• Forklift Truck and/or Reach Truck experience with licence or willingness to obtain.
• Computer literacy and confidence using warehouse and business systems.
• Experience of stock control, batch traceability, stock rotation and inventory management.
• Knowledge of quality control processes and reporting issues.

Responsibilities

• Receiving inbound deliveries and checking products against documentation.
• Carrying out stock control activities and ensuring accurate inventory management.
• Preparing customer orders for dispatch and labeling pallets.
• Supporting quality control by identifying damaged goods and reporting issues.
• Maintaining a safe, clean and organised warehouse environment.
• Completing daily equipment and truck checks and escalating issues.
• Providing customer service support with order processing and queries.
• Supporting administrative activities including stock allocation and supplier invoicing.

Skills

Warehouse experience

Forklift licence

Stock control

Quality control

Customer service

Health and safety

Driving licence

Job description

AB Agri in Toomebridge, Northern Ireland, is seeking a Warehouse Operative and Customer Service Specialist to join our team onsite. You will manage stock movements across the UK and Ireland, ensure safety and quality, and assist customers with orders and queries.

The role involves stock control, order preparation, and collaboration with the Customer Services team, with opportunities to develop skills in warehousing, logistics and customer service.