Onsite Operations & Supply Chain Lead

Rubix UKII; Greenock; Presencial; GBP 32.000 - 52.000; Jornada completa

Descripción de la vacante

Rubix UKII is seeking an Operations Specialist to support Insite operations across the UK. The role involves country-wide coverage, heavy travel, and acting as the on-site liaison with customers and suppliers to ensure smooth stock control, order processing, and issue resolution.

You will cover absence of Insite Managers, attend customer meetings, and uphold KPIs while building trusted partnerships nationwide.

Formación

• Experience in customer-facing operational or administrative roles.
• Proven ability to deliver excellent service and resolve issues.
• Familiarity with inventory management systems and processes.
• Understanding of procurement and supply chain principles.
• Proficient in Excel and ERP systems.
• Experience resolving escalated issues with customers and suppliers.
• Valid full driving licence.

Responsabilidades

• Act as primary contact in the absence of the Insite Manager and attend customer meetings.
• Resolve escalated issues to satisfy customers and Rubix.
• Ensure KPIs and customer expectations are met.
• Build and maintain strong supplier relationships.
• Represent Rubix professionally in customer-facing situations.
• Negotiate prices and delivery terms with suppliers.
• Identify and drive value-add opportunities.
• Oversee stock ordering, cycle counts, and discrepancies.
• Identify risks like supplier obsolescence and propose mitigations.
• Maintain up-to-date orderbook and timely deliveries.
• Keep accurate inventory and supplier records.
• Respond promptly to customer and supplier inquiries.
• Complete site handover documents accurately.
• Frequent travel; location depends on site requirements.
• Staff located nationwide; travel is required.

Conocimientos

Customer-facing experience

Operational or administrative

Inventory management

Procurement & supply chain

Excel

ERP systems

Full driving licence

Herramientas

Microsoft Office

ERP systems

Descripción del empleo

Rubix UKII is seeking an Operations Specialist to support Insite operations across the UK. The role involves country-wide coverage, heavy travel, and acting as the on-site liaison with customers and suppliers to ensure smooth stock control, order processing, and issue resolution.

You will cover absence of Insite Managers, attend customer meetings, and uphold KPIs while building trusted partnerships nationwide.