Insite Manager

Rubix UKII; Nuneaton; On-site; GBP 42,000 - 64,000; Full time

Job summary

Rubix UKII is seeking an experienced Onsite Manager to lead our on-site operation at a key customer location. You will own service delivery, safety, stores control, commercial performance and client relationships, coordinating Rubix teams, suppliers and site stakeholders to deliver a safe, responsive operation.

This role demands operational excellence and commercial acumen, with responsibility for day-to-day contract delivery, KPI reporting and continuous improvements that create measurable

Qualifications

• Strong operational leadership experience in a customer-facing or on-site environment.
• Commercial awareness with experience in managing sales, margins or costs.
• Practical knowledge of purchasing, inventory control and stock-accuracy processes.
• Experience using ERP, inventory or stores-management systems to maintain auditable controls.
• Good understanding of HSEQ requirements including risk assessments and safe systems of work.
• Experience managing KPIs, service recovery and customer performance reviews.

Responsibilities

• Lead a safe and compliant operation on site with risk assessments and safe systems of work.
• Own day-to-day contract delivery, service levels and customer obligations.
• Act as primary Rubix contact on site, building relationships with engineering, procurement, finance and leadership.
• Lead and develop the site team with clear standards and effective handovers.
• Maintain stores activity including goods-in, put-away, and customer enquiries.
• Manage inventory and supply performance, stock accuracy and variance control.
• Own site commercial performance including sales, gross profit and costs-to-serve.
• Deliver KPI, safety, financial, inventory and risk reporting with clear actions.
• Identify improvements through stock optimisation, supplier consolidation and process changes.

Skills

Operational leadership

Commercial awareness

HSEQ risk assessment

ERP systems

Inventory control

KPIs management

Tools

ERP systems

Stores management software

Job description

About The Role

We’re looking for an experienced

The Role

• Permanent
• Full Time

About The Role

We’re looking for an experienced Insite Manager to lead our on-site operation at a key customer location.

As the senior Rubix representative on site, you’ll take end-to-end ownership of service delivery, safety, stores control, commercial performance and the customer relationship. You’ll provide the customer with one accountable point of contact while bringing together Rubix teams, suppliers and site stakeholders to deliver a safe, responsive and commercially successful operation.

This is an opportunity for an operationally strong and commercially aware leader to take real ownership, solve complex problems and create measurable value for both the customer and Rubix.

Key Responsibilities

• Lead a safe and compliant operation, maintaining effective risk assessments, safe systems of work, inspections and corrective actions.
• Take ownership of day-to-day contract delivery, ensuring service levels, responsibilities, controls and customer obligations are clearly understood and achieved.
• Act as the primary Rubix contact on site, building trusted relationships across engineering, procurement, finance, operations and senior leadership.
• Lead and develop the site team where applicable, setting clear standards, coaching performance and creating resilient cover and effective handovers.
• Maintain control of stores activity, including goods-in, put-away, booking-out, returns, repairs, transfers, housekeeping and customer enquiries.
• Manage inventory and supply performance, including stock accuracy, perpetual inventory, critical spares, stockouts, supplier continuity and variance control.
• Own site commercial performance across sales, gross profit, margin, cost-to-serve, working capital, forecasting and recovery activity.
• Deliver accurate KPI, safety, financial, inventory and risk reporting, supported by clear actions, owners and timescales.
• Identify and deliver measurable improvements through stock optimisation, supplier consolidation, product alternatives, digital adoption and process improvement.

Skills And Qualifications

• Strong operational leadership experience gained within an Insite, MRO, engineering stores, warehouse, supply-chain, branch or similar customer-facing environment.
• Commercial awareness, with experience managing sales, gross profit, margin, costs, forecasts or working capital.
• Practical knowledge of purchasing, orderbook management, inventory control, perpetual counting and stock-accuracy processes.
• Experience using ERP, inventory or stores-management systems to maintain accurate, auditable operational controls.
• A strong understanding of HSEQ requirements, including risk assessments, safe systems of work and corrective-action management.
• Experience managing KPIs, service recovery, operational risk and structured customer performance reviews.
• The ability to lead, coach and influence others, whether through direct line management or cross-functional relationships.
• Strong numerical, analytical, written and digital skills, with the confidence to interpret data and present clear recommendations.
• The judgement to balance customer urgency with safety, contractual, commercial, technical and policy requirements.

What Success Looks Like

You’ll create a safe, accurate and responsive operation where risks are identified early, customer commitments are delivered and performance is clearly understood. You’ll maintain strong commercial and inventory controls while developing an improvement pipeline with measurable, customer-validated benefits.

What We’re Looking For

• Acts with integrity and communicates honestly.
• Takes ownership and acts before problems escalates.
• Uses data and root-cause analysis to challenge assumptions.
• Builds constructive relationships across customers, colleagues and suppliers.
• Continually looks for better ways to improve service, control and value.