Onsite Laptop Returns Specialist: BIOS & Asset Tracking

ECS Resource Group; Wokingham; On-site; GBP 20,000 - 27,000; Full time

Job summary

ECS Resource Group is seeking an IT Asset Technician in Wokingham to support a large laptop returns project. You will handle devices, access BIOS, and record details in the CMDB, ensuring accurate asset data as laptops are collected from across the UK.

The role is fully on-site, initial 2–3 month contract with a 5-day week and a daily rate reflective of umbrella/Inside IR35 arrangements. Training will be provided and attention to detail is essential for success.

Qualifications

• Basic understanding of IT hardware, especially laptops and PCs.
• Able to access BIOS settings and follow documented procedures.
• Experience in IT support or IT asset management is beneficial.
• Good admin/data entry skills including spreadsheets.
• Strong attention to detail and ability to follow processes.
• Organised, reliable and able to work in a high-volume environment.
• Willingness to undertake light manual handling of IT equipment.

Responsibilities

• Receiving, checking and processing returned laptops and IT equipment.
• Accessing BIOS settings and removing BIOS passwords using supplied credentials and documented procedures.
• Recording and updating device information within the CMDB.
• Checking asset details, serial numbers and device records for accuracy.
• Supporting the preparation of laptops for recycling or onward processing.
• Scheduling and coordinating DPD collections from remote employees across the UK.
• Managing the booking in and dispatch of IT equipment.
• Identifying and escalating missing, damaged or incorrectly recorded devices.
• Supporting general IT asset management and stock control activities.

Skills

Basic IT hardware knowledge

BIOS access

Data entry and asset tracking

Attention to detail

Organisation and reliability

Light manual handling

Education

Tools

CMDB

Asset tracking systems

Job description

ECS Resource Group is seeking an IT Asset Technician in Wokingham to support a large laptop returns project. You will handle devices, access BIOS, and record details in the CMDB, ensuring accurate asset data as laptops are collected from across the UK.

The role is fully on-site, initial 2–3 month contract with a 5-day week and a daily rate reflective of umbrella/Inside IR35 arrangements. Training will be provided and attention to detail is essential for success.