Onsite IT Support Technician – Windows & 365

Quickline; Willerby; Sur place; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Pension 5/5

Health cashback

25 days leave

Birthday day off

Buy/sell days

Parental leave

Life insurance

Discount scheme

Free parking

Lunch & Learn

Social events

Awards

Résumé du poste

Quickline in Willerby (Hull) is seeking an IT Technician to provide first-line IT support across the business, focusing on Windows and Microsoft 365, and to help with device and account issues for colleagues.

You will join a busy service desk, deploy and configure hardware, and support joins/moves/leavers while keeping asset records up to date. Travel between Quickline sites will be required.

Qualifications

• Interest in IT and building a career in technical support.
• Experience supporting Windows and Microsoft 365 is desirable.
• Clear communication and a helpful approach to support both technical and non-technical colleagues.
• Calm, methodical mindset to troubleshoot issues and manage workload.
• Organised, security-conscious and able to travel between Quickline sites.

Responsabilités

• Be the first point of contact for IT incidents and service requests, supporting colleagues across Quickline
• Diagnose and resolve common device, account, application and connectivity issues
• Build, configure and deploy laptops, desktops, mobile devices and other equipment
• Support joiners, movers and leavers, while maintaining accurate asset and stock records
• Develop technical knowledge by working with Service Desk, SPMC and wider Engineering teams

Connaissances

Windows support

Microsoft 365

IT hardware setup

Asset management

Customer support

Description du poste

Quickline in Willerby (Hull) is seeking an IT Technician to provide first-line IT support across the business, focusing on Windows and Microsoft 365, and to help with device and account issues for colleagues.

You will join a busy service desk, deploy and configure hardware, and support joins/moves/leavers while keeping asset records up to date. Travel between Quickline sites will be required.