Onsite IT Lead for Castle & Estate Operations

The Carnegie Club at Skibo Castle; Dornoch; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Share of gratuities

33 days annual leave pro-rata

Auto enrolment pension scheme

Company Vehicle

Occupational sick pay

Family friendly support

Life assurance cover

Wellbeing platform access

Cycle to work and tech scheme

Free meals on shift

Staff gym access

Team events

Job summary

The Carnegie Club at Skibo Castle is seeking an experienced IT Lead to be the first on-site IT presence, shaping the technology landscape for a diverse estate including the Castle, offices, kitchens and golf facilities.

You will translate complex tech into practical solutions, balance security with reliability, and work closely with teams to understand needs and deliver effective IT support on site.

Qualifications

• Proven experience in a broad IT role within a complex operational environment.
• Strong technical knowledge across end-user computing, networks, connectivity, hardware, software and cloud-based systems.
• Experience supporting Microsoft 365 environments, including user administration, permissions and security.
• Experience troubleshooting and resolving technical issues both remotely and in person.
• Experience developing, improving or maintaining IT systems and infrastructure.
• Good understanding of cyber security principles, access management, backups and business continuity.
• Experience managing IT assets, licences and technology lifecycle requirements.
• Experience working with external IT providers, suppliers and technical specialists.
• Experience supporting or delivering IT projects and system implementations.
• Ability to communicate technical information clearly and confidently to non-technical colleagues.

Responsibilities

• Review existing IT infrastructure, systems, processes and supplier arrangements.
• Identify risks, gaps and opportunities for improvement across the Estate.
• Develop a practical IT framework aligned with the Club’s needs.
• Maintain records, documentation, policies and technology standards.
• Spend time with teams to understand how they work and where technology can support them better.
• Provide practical day-to-day IT support and own issues through to resolution.
• Translate technical information into clear language and build confidence across the Club.
• Oversee IT reliability, infrastructure, connectivity and equipment.

Skills

Broad IT experience

End-user computing

Networks & connectivity

Microsoft 365 admin

Cyber security

External providers

Project delivery

Non-technical communication

Education

IT qualifications

Tools

Microsoft 365 Suite

Azure / Cloud services

Job description

The Carnegie Club at Skibo Castle is seeking an experienced IT Lead to be the first on-site IT presence, shaping the technology landscape for a diverse estate including the Castle, offices, kitchens and golf facilities.

You will translate complex tech into practical solutions, balance security with reliability, and work closely with teams to understand needs and deliver effective IT support on site.