Onsite Floor Support Specialist

Williams Lea; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Private Medical Insurance

Life Assurance

Dental Insurance

Cycle-to-work scheme

Referral Scheme

Job summary

Williams Lea is seeking a Floor Support Assistant in London to perform floor support operations, filing, mail handling and general administrative tasks on-site. You will maintain client file integrity, log documents in the system, and support colleagues with photocopying, scanning and printing as required.

The role emphasizes accuracy, responsiveness and customer service in a professional setting. This full-time, on-site position offers a structured 37.5-hour week, benefits, and opportunities to

Qualifications

• Excellent customer service skills and professional communication.
• Strong attention to detail with accuracy and quality.
• Ability to work under pressure and meet deadlines.
• Team player with collaborative attitude.
• Proficient with standard office software and document handling.

Responsibilities

• Deliver a high standard of floor support and file management.
• Return or add documents to client files and log activities in the system.
• Manage incoming/outgoing mail, photocopying, scanning and printing per instructions.
• Maintain tidy work areas and filing systems; handle billing information.
• Provide updates to Team Leader and ensure smooth handovers between teams.

Skills

Customer service

Communication skills

Attention to detail

Working under pressure

Teamwork

Office software proficiency

Job description

Williams Lea is seeking a Floor Support Assistant in London to perform floor support operations, filing, mail handling and general administrative tasks on-site. You will maintain client file integrity, log documents in the system, and support colleagues with photocopying, scanning and printing as required.

The role emphasizes accuracy, responsiveness and customer service in a professional setting. This full-time, on-site position offers a structured 37.5-hour week, benefits, and opportunities to