Onsite Facilities Technician - Practical Problem Solver

Cambridge University Press; Cambridge; À distance; GBP 25 000 - 29 000; Plein temps

Avantages offerts par ce poste

28 days annual leave plus bank hols

Private medical and permanent health

Discretionary annual bonus

Group personal pension scheme

Life assurance up to 4x annual salary

Green travel schemes

Résumé du poste

Cambridge University Press is seeking a practical Facilities Technician to join our Cambridge team, keeping buildings, equipment and facilities running smoothly. You will perform maintenance, fix everyday issues, support contractors and deliver excellent service to colleagues and visitors.

The role offers training and development opportunities and a hands-on, can-do culture. You will engage in a varied workload with opportunities to learn new skills, participate in training such as PAT testing

Qualifications

• Experience in facilities/building maintenance, including planned preventative maintenance (PPM) and reactive works.
• Strong fault-finding and problem-solving skills.
• Ability to prioritise workloads and respond within agreed SLAs.
• Good understanding of health and safety and safe working practices.
• Strong communication, teamwork and customer service skills.

Responsabilités

• Perform and record planned preventive maintenance; respond to and close helpdesk tickets.
• Identify defects during maintenance and manage work to minimise downtime.
• Supervise external contractors ensuring compliance with policies.
• Assist with office moves and facilities projects; keep storage areas organised.
• Provide high-level customer service and manage room services, setup and restocking.
• Carry out minor repairs and practical maintenance tasks, escalating complex repairs as needed.

Connaissances

Facilities maintenance

Fault-finding

Customer service

IT skills (MS Office)

Outils

CMMS

Description du poste

Cambridge University Press is seeking a practical Facilities Technician to join our Cambridge team, keeping buildings, equipment and facilities running smoothly. You will perform maintenance, fix everyday issues, support contractors and deliver excellent service to colleagues and visitors.

The role offers training and development opportunities and a hands-on, can-do culture. You will engage in a varied workload with opportunities to learn new skills, participate in training such as PAT testing