Facilities Technician — Hands-On Maintenance & Reliability

Cambridge University Press & Assessment; Cambridge; Vor Ort; GBP 26.000 - 36.000; Vollzeit

Benefits dieser Stelle

28 days annual leave plus bank holiday

Private medical and Permanent Health

Discretionary annual bonus

Group personal pension

Life assurance up to 4x annual salary

Green travel schemes

Zusammenfassung

Cambridge University Press & Assessment is seeking a hands-on Facilities Technician in Cambridge to keep our buildings and facilities running smoothly. You will perform maintenance, support contractors, and deliver excellent service to colleagues and visitors.

We value a can-do attitude, problem-solving, teamwork and pride in a job well done. Training in PAT testing, IOSH, and First Aid is available as part of career development.

Qualifikationen

• Experience in facilities/building maintenance including PPM and reactive works.
• Strong fault-finding and problem-solving skills.
• Ability to prioritise workloads and respond within SLAs.
• Good understanding of health and safety and safe working practices.
• Strong communication, teamwork and customer service skills.

Aufgaben

• Perform and record planned preventative maintenance; respond to and close helpdesk tickets promptly.
• Identify and address defects during maintenance; manage helpdesk calls and building works to minimise downtime.
• Supervise external contractors, ensuring compliance with policies and requirements.
• Assist with office furniture moves and operational projects; keep storage areas organised.
• Provide high-level customer service and manage room services, including setup, checks, restocking, and fault investigation.
• Carry out minor repairs and practical maintenance tasks, using hands-on skills to resolve everyday building issues and fix items where possible, escalating more complex repairs when required.

Kenntnisse

Facilities maintenance

Fault finding

Prioritisation

Health & safety

Communication

Customer service

Tools

CMMS

Jobbeschreibung

Cambridge University Press & Assessment is seeking a hands-on Facilities Technician in Cambridge to keep our buildings and facilities running smoothly. You will perform maintenance, support contractors, and deliver excellent service to colleagues and visitors.

We value a can-do attitude, problem-solving, teamwork and pride in a job well done. Training in PAT testing, IOSH, and First Aid is available as part of career development.