Onsite Client Relations & Facilities Coordinator

Ramboll Group A/S; Manchester; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

27 days annual leave

Matched pension contributions

Private medical cover

Life assurance

Flexible work environment

Job summary

Ramboll Group A/S is seeking a Client Relations Coordinator for a site-based role in Manchester. You will be the main point of contact on site, delivering front-of-house services, coordinating desk bookings, AV setups, and IT assistance to support a productive office environment.

The role requires strong MS Office skills, excellent organisation, and the ability to travel between sites as needed. A proactive, team-focused approach and Right to Work in the UK are essential.

Qualifications

• Excellent planning and organising skills.
• Proficient in MS Office (Word, Excel, Outlook, Teams).
• Strong communication, responsive and flexible.
• Ability to build internal and external relationships effectively.
• Ability to multi-task and work well under pressure.
• Shows initiative and continuous improvement mindset.
• Must have an existing Right to Work in the UK.

Responsibilities

• Deliver front of house and office support, ensuring a positive visitor experience.
• Manage desk bookings, reception duties, and scheduling appointments.
• Coordinate meeting rooms, AV setups, and IT assistance as needed.
• Log tickets with the Helpdesk and ensure timely resolution.
• Liaise with FM providers, cleaning, and PPM engineers.
• Support annual contractor reviews and attend KPI/SLA meetings.
• Assist with onboarding equipment and weekly new starter office tours.
• Handle post, couriers, deliveries, and auditable records.
• Ensure health, safety and GDPR compliance across the office.
• Travel to other office sites as required for coverage.

Skills

Planning & Organising

MS Office

Communication skills

Relationship building

Multi-tasking

Continuous improvement

Right to work in UK

Job description

Ramboll Group A/S is seeking a Client Relations Coordinator for a site-based role in Manchester. You will be the main point of contact on site, delivering front-of-house services, coordinating desk bookings, AV setups, and IT assistance to support a productive office environment.

The role requires strong MS Office skills, excellent organisation, and the ability to travel between sites as needed. A proactive, team-focused approach and Right to Work in the UK are essential.