Onsite AV Engineer — Pro Maintenance & Support

SER Limited; Bristol; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

24 days holiday + bank holidays

Pension

Ongoing training

Phone and laptop provided

Job summary

SER Limited in Bristol is seeking an Onsite AV Service Engineer to provide hands-on support, preventative maintenance, incident management and reactive support. The role is onsite in Bristol, 08:30-17:30, 6 Month Contract with potential for permanent.

You will work with in-house AV/IT teams, service AV control systems and DSPs, log incidents, and train customers on system operation. Salary £40k-£45k DOE.

Qualifications

• Strong verbal and written communication skills.
• Strong customer service skills.
• Understanding of networking principles.
• Technical knowledge of AV control systems and audio DSPs.
• Knowledge of Extron systems would be a huge plus.
• Excellent fault-finding skills.

Responsibilities

• Serve as escalation point for AV faults.
• Perform daily preventative maintenance checks.
• Service AV control systems, DSPs, and network faults.
• Log and manage incidents accurately.
• Maintain site asset inventory.
• Assist with commissioning of integrated solutions.
• Deinstall and reinstall AV equipment as needed.
• Assist with technical site surveys.
• Provide customer training on AV system operation.
• Provide reactive AV support across other sites.

Skills

Communication

Customer service

Networking

AV systems

Extron

Fault finding

Job description

SER Limited in Bristol is seeking an Onsite AV Service Engineer to provide hands-on support, preventative maintenance, incident management and reactive support. The role is onsite in Bristol, 08:30-17:30, 6 Month Contract with potential for permanent.

You will work with in-house AV/IT teams, service AV control systems and DSPs, log incidents, and train customers on system operation. Salary £40k-£45k DOE.