Onsite Account Specialist: Customer Focus & Recruitment

Randstad Inhouse Services; Cambridgeshire and Peterborough; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Fantastic benefits

Career progression

Personal development

Free parking

EAP package

No on-call/weekends

Job summary

Randstad Inhouse Services in Peterborough is seeking an Account Specialist to join onsite at Caterpillar Perkins. You will be the face of Randstad, delivering exceptional service and building strong relationships with the client and temporary workforce.

The role covers worker management, recruitment involvement, administration and compliance, and proactive relationship building. No on-call or weekend shifts, with clear career progression into Account Management.

Qualifications

• Proven customer-first mindset with dedicated service and administration experience.
• Excellent communication skills, capable of dealing with stakeholders at all levels.
• A high-pace, detail-oriented work ethic.
• Ability to prioritise tasks and structure your day effectively.
• Great organisational skills.
• Strong empathy and active listening skills, with a proven ability to understand individual needs and excel in face-to-face interactions.
• Experience in temp recruitment or an onsite environment is useful but not essential.

Responsibilities

• Worker Management: Day-to-day management, includes praise and rewarding good work, alongside handling warnings, return to works, and performance reviews.
• Relationship Building: service driven mentality and being the face of Randstad to client and temporary workforce.
• Recruitment: Involvement in recruitment of new temporary talent.
• Administration & Compliance: Maintain accurate, audit-ready compliance records and manage internal reporting systems.
• Great Organisation Skills: manage and follow up on diverse queries to address needs.

Job description

Randstad Inhouse Services in Peterborough is seeking an Account Specialist to join onsite at Caterpillar Perkins. You will be the face of Randstad, delivering exceptional service and building strong relationships with the client and temporary workforce.

The role covers worker management, recruitment involvement, administration and compliance, and proactive relationship building. No on-call or weekend shifts, with clear career progression into Account Management.