Onsite Account Coordinator

Gi Group UK; Little Bourton; On-site; GBP 17,000 - 22,000; Full time

Job summary

Gi Group UK is seeking an organised, proactive Onsite Account Coordinator to support the Account Manager in Banbury. You will handle day-to-day account administration, schedule shifts, and act as a key contact for workers and the client to ensure smooth operations.

Core hours are 11:00–19:00, Monday to Friday, with some days onsite at different times. Immediate start. The role requires strong organisation, reliable communication, and a focus on service delivery.

Qualifications

• Experience in account co-ordination, administration, recruitment/staffing or customer service.
• Strong organisation and time management with ability to manage multiple priorities.
• Confident communication skills (phone and written).
• High attention to detail and accuracy with records and documentation.
• Ability to work to deadlines in a fast-paced, target-driven environment.
• Proficient with MS Office, CRM, scheduling and admin systems.
• Collaborative, proactive and solution-focused approach with service delivery focus.

Responsibilities

• Work alongside and support the Account Manager.
• Carry out recruitment activities such as screening, interviewing, right-to-work checks, reference checks, and inductions.
• Schedule shifts and allocate suitable candidates according to the headcount plan.
• Liaise with site managers.
• Handle worker queries and monitor attendance and performance.
• Resolve problems effectively and efficiently.
• Work well under pressure and in a fast-paced environment.

Skills

Account co-ordination

Administration

Recruitment

Customer service

Organisation

Time management

Communication skills

MS Office

CRM software

Scheduling systems

Attention to detail

Deadline driven

Team collaboration

Commercial awareness

Service delivery

Tools

MS Office

CRM software

Job description

Onsite Account Coordinator

Banbury, OX16

Pay rate: £14.00 per hour

Immediate Start

We are looking for an organised, proactive Account Co‑ordinator to support the Account Manager and wider team in delivering first‑class service to our client. You will handle day‑to‑day account administration, co‑ordinate all aspects of the temporary workforce, maintain accurate records and act as a key contact for both workers and the client to ensure smooth and compliant operations.

Account Coordinator key responsibilities:

• Work alongside and support the Account Manager.
• Carry out recruitment activities such as screening, interviewing, right‑to‑work checks, reference checks, and inductions.
• Schedule shifts and allocate suitable candidates according to the headcount plan.
• Liaise with site managers.
• Handle worker queries and monitor attendance and performance.
• Resolve problems effectively and efficiently.
• Work well under pressure and in a fast‑paced environment.

Skills / Experience Required:

• Experience in account co‑ordination, administration, recruitment/staffing, customer service or similar.
• Strong organisation and time management, with the ability to manage multiple priorities.
• Confident communication skills (phone and written).
• High attention to detail and accuracy with records and documentation.
• Ability to work to deadlines in a fast‑paced, target‑driven environment.
• Comfortable using MS Office, CRM, scheduling and admin systems.
• Collaborative, proactive and solution‑focused approach.
• Commercial awareness and a strong focus on service delivery

Working Hours:

Core office hours - Monday to Friday 11:00 - 19:00. We are looking for flexibility in this role. Some days you might be required to be onsite at different times. So, we are happy to discuss what the hours look like for you.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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