Online Trade Manager - UK

JR United Kingdom; Wilmslow; On-site; GBP 40,000 - 55,000; Full time

Job summary

A fast-growing Health & Wellness startup in Wilmslow is hiring an Online Trade Manager to lead their UK e-commerce strategy. This role involves developing trading strategies, managing online performance, and ensuring an exceptional customer experience. Candidates should have significant e-commerce experience, a data-driven mindset, and a proactive approach to campaigns.

Benefits

Performance-based bonus

23 days holiday increasing to 25 with service

Birthday day off

Unlimited unpaid leave

Employee product discounts

Regular team socials

Qualifications

• 3+ years of e-commerce or digital trade experience.
• Strong understanding of UK online retail and consumer behavior.
• Analytical mindset with experience using reporting tools.

Responsibilities

• Lead development and implementation of trading strategies.
• Manage site performance, merchandising, and promotional activities.
• Optimize product listings and pricing strategies to improve conversion.

Skills

E-commerce management

Data analytics

Digital marketing

Project management

SEO

Tools

Shopify

Amazon

Job description

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Verve (@VaVaVerve) is a fast-growing Health & Wellness startup making everyday health easy and accessible. With our headquarters in Wilmslow, we’re expanding rapidly across the UK and beyond. To help lead this growth in our home market, we’re hiring a dedicated and experienced Online Trade Manager to drive performance and innovation in our UK e-commerce strategy.

About You.

You're a commercially focused, digital-savvy professional with proven experience in e-commerce management and a solid understanding of the UK online retail landscape. You thrive in dynamic, fast-paced environments and can manage multiple projects while keeping an eye on the big picture. You're equally comfortable with data analytics, digital campaigns, and managing online marketplaces, and ready to take the lead. This role is office based 5 days per week.

About The Role.

As the Online Trade Manager for the UK, you’ll own and execute the e-commerce trading plan for our domestic market. Your role will be pivotal in shaping and delivering strategies that maximise conversion, grow revenue, and enhance the customer experience. You will collaborate cross-functionally to deliver campaign execution, platform optimisation, and day-to-day trading success.

Key Responsibilities

• Lead the development and implementation of trading strategies to meet UK sales targets across DTC and marketplace platforms.
• Manage day-to-day site performance, merchandising, and promotional activities.
• Optimise product listings, SEO, and pricing strategies to improve visibility and conversion.

2. Campaign Management

• Plan and execute seasonal and promotional campaigns in collaboration with the marketing team.
• Oversee campaign performance, analyse results, and continuously improve based on data insights.
• Ensure all messaging and content resonate with UK audiences and are aligned with brand standards.

3. Platform & Marketplace Oversight

• Take ownership of UK marketplace channels (Amazon.co.uk etc.), including content optimisation, PPC advertising, and account health.
• Maintain strong relationships with platform representatives to unlock growth opportunities.

4. Analytics & Reporting

• Analyse performance metrics including traffic, conversion rate, AOV, and revenue.
• Provide actionable insights and reporting to senior management.
• Identify trading opportunities and recommend data-backed strategies for growth.

5. Customer Experience

• Ensure an exceptional online shopping journey for UK customers across all touchpoints.
• Support with customer service queries to resolve escalations and use feedback to improve operations and user experience.

6. Compliance & Best Practices

• Stay up to date on UK e-commerce regulations, industry trends, and competitor activity.
• Implement best practices in digital commerce, privacy, and consumer protection.

Requirements:

• 3+ years of e-commerce or digital trade experience, preferably in a manager-level role.
• Strong understanding of the UK online retail environment and consumer behaviour.
• Experience with DTC platforms (Shopify) and marketplaces (e.g., Amazon)
• Digital marketing know-how including campaign execution, SEO, and analytics.
• Analytical and data-driven mindset with experience using reporting tools.
• Excellent communication, leadership, and project management skills.
• Willingness to work in the Wilmslow office 5 days per week.
• Performance-based bonus
• 23 days holiday (increasing to 25 with service), plus bank holidays
• Birthday day off
• Unlimited unpaid leave
• Employee product discounts
• Regular team socials and a vibrant startup atmosphere