Online Shop & Inventory Administrator - Part-Time

The Pauline Quirke Academy of Performing Arts; Loudwater; On-site; GBP 11,000 - 17,000; Part time

Job summary

The Pauline Quirke Academy of Performing Arts (PQA) runs a UK-wide network of performing arts academies for ages 4–18. This role manages the online uniform and merchandise shop, ensuring accurate order fulfilment, stock control and department reporting.

Hours are 24 per week with Tuesday mandatory, and the post focuses on efficient administration and customer service. You will handle stock management, processing orders, and collaboration with marketing on new merchandise lines to boost revenue,

Qualifications

• Previous experience in shop administration or e-commerce is highly desirable.
• Strong skills in Microsoft Office Suite, especially Excel.
• Attention to detail and accuracy in financial data management.

Responsibilities

• Process orders from the online store selling PQA merchandise and uniform.
• Pick and pack fulfilment of orders.
• Management of stock, including monitoring stock levels and future sales estimation.
• Re-ordering low stock and processing returns to adjust stock counts.
• Periodic stock takes and reconciliation with monthly finances.
• Monitor the shop email inbox and respond to customer queries.
• Collaborate with Head of Marketing on new merchandise lines and promotions to increase revenue.
• Update product lines on stock management system and website content.
• Maintain control of postage and franking machine use.
• Create weekly and monthly activity reports.

Skills

Shop administration

E-commerce

Excel

Tools

Stock management system

Franking machine

Job description

The Pauline Quirke Academy of Performing Arts (PQA) runs a UK-wide network of performing arts academies for ages 4–18. This role manages the online uniform and merchandise shop, ensuring accurate order fulfilment, stock control and department reporting.

Hours are 24 per week with Tuesday mandatory, and the post focuses on efficient administration and customer service. You will handle stock management, processing orders, and collaboration with marketing on new merchandise lines to boost revenue,